CCTV Tech

Cushman & Wakefield•McLean, VA

About The Position

We are seeking a skilled, detail-oriented Audio Visual/CCTV Technician to support installation, maintenance, and troubleshooting of AV and surveillance systems throughout a shopping mall. The role helps ensure equipment functions optimally to support mall operations, events, and security protocols. The ideal candidate has hands-on experience with AV setups and CCTV systems, along with a strong understanding of electronics and networking. The technician installs and maintains surveillance equipment, supports AV systems for events and announcements, performs inspections and preventive maintenance, and troubleshoots technical issues. The position also works with security and facilities teams, maintains system documentation, follows safety and data privacy requirements, provides event support, coordinates with vendors when needed, and recommends system improvements. A valid Electronic Security Technician Registration (DCJS) and at least five years of AV and CCTV installation and maintenance experience are required. A high school diploma or equivalent is required; technical certification in electronics, AV systems, or IT is preferred. The role requires flexible hours, including weekends or evenings for events or emergencies. Compensation is $36.06–$42.42; the posting does not specify the pay period. Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance, flexible spending and health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.

Requirements

Valid Electronic Security Technician Registration (DCJS).
High school diploma or equivalent.
Minimum 5 years of experience in AV and CCTV installation and maintenance, preferably in a commercial or retail environment.
Proficiency configuring and troubleshooting IP and analog CCTV systems.
Familiarity with AV equipment including mixers, microphones, speakers, projectors, and digital signage.
Basic understanding of networking, including IP addressing, routers, and switches.
Ability to read technical manuals, wiring diagrams, and schematics.
Strong problem-solving skills and attention to detail.
Excellent communication and teamwork abilities.
Ability to work flexible hours, including weekends or evenings for events or emergencies.

Nice To Haves

Technical certification in electronics, AV systems, or IT.

Responsibilities

Install, configure, and maintain CCTV cameras, DVR/NVR systems, monitors, and related surveillance equipment.
Set up and operate audio-visual systems for mall events, public announcements, and digital signage.
Perform routine inspections and preventive maintenance on AV and CCTV systems.
Troubleshoot and resolve issues involving video feeds, audio quality, connectivity, and hardware malfunctions.
Collaborate with security and facilities teams to ensure surveillance coverage and functionality.
Maintain accurate records of installations, repairs, and system configurations.
Ensure compliance with safety standards and data privacy regulations.
Provide technical support during mall events and coordinate with vendors when necessary.
Stay updated on AV and CCTV technologies and recommend upgrades or improvements.