CCM Developer (OpenText xPression & Quadient Inspire)

CapgeminiNew York, NY
$96,366 - $145,000

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Seeking a Senior CCM Developer with expertise in OpenText xPression and Quadient Inspire to develop, support, and enhance enterprise document generation solutions. The ideal candidate will have experience in document composition, template development, batch and real-time processing, .NET integrations, and production support.

Requirements

  • Strong experience with OpenText xPression and Quadient Inspire.
  • Expertise in XML, XSD, XSLT, document composition, and template development.
  • Experience with .NET/.NET Core, REST APIs, and enterprise integrations.
  • Knowledge of batch and real-time document processing.
  • Strong troubleshooting, debugging, and production support skills.
  • 8+ years in Customer Communication Management (CCM) solutions.

Nice To Haves

  • Quadient Inspire Certification preferred.

Responsibilities

  • Design, develop, and maintain document templates using OpenText xPression and Quadient Inspire.
  • Configure and support xPression modules including xDesign, xAdmin, xDashboard, xRevise, xEditor, and xFramework.
  • Develop and support Inspire Designer, Scaler workflows, and Interactive components.
  • Integrate CCM solutions with .NET/.NET Core applications and REST APIs.
  • Manage batch processing, real-time document generation, and workflow configurations.
  • Troubleshoot production issues, perform root cause analysis, and implement solutions.
  • Support deployment, testing, and ongoing maintenance of CCM applications.

Benefits

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility
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