CCC Technician II

ScanSource • Southaven, MS

6d • Onsite

About The Position

Responsible for hardware assembly and software programming of physical security and network devices such as cameras, NVRs, access points, switches, etc. Responsible for communicating with internal and external customers to develop and deploy customer specific software configurations. Responsible for coordinating and maintaining daily production requirements. Responsible for performing new order assessment and determining requirements for order completion including networking requirements, First Article process and associated testing. Responsible for maintaining exceptional quality standards. Responsible for reporting and documentation requirements. Responsible for performing special projects and other miscellaneous duties as requested by management. Provides support for all CCC Team Leads as necessary.

Requirements

• High school diploma or equivalent is required
• Technical degree or equivalent work experience required
• Must possess excellent written and verbal communication skills
• Ability to work in a fast-paced environment, handling multiple priorities
• Ability to communicate with individuals at all levels of the organization
• Ability to work in a team environment and be open to change
• Must possess good number aptitude and reconciliation skills
• Must be detail oriented and accurate
• Must be technically oriented and possess a good working knowledge of IP network setup, Microsoft software usage and deployment
• Must be able to lift 30 pounds infrequently
• Must be able to understand basic English
• Sitting at a computer terminal for extended periods of time

Nice To Haves

• A+, Network+, or other technical cert is a plus but not required

Responsibilities

• Hardware assembly and software programming of physical security and network devices such as cameras, NVRs, access points, switches, etc.
• Communicating with internal and external customers to develop and deploy customer specific software configurations
• Coordinating and maintaining daily production requirements
• Performing new order assessment and determining requirements for order completion including networking requirements, First Article process and associated testing
• Maintaining exceptional quality standards
• Reporting and documentation requirements
• Performing special projects and other miscellaneous duties as requested by management
• Provides support for all CCC Team Leads as necessary

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED