CCBHC Integrated Care Coordinator
About The Position
The Integrated Care Coordinator serves as the primary liaison ensuring that each individual receiving CCBHC services has access to coordinated, comprehensive, person-centered care. The role integrates behavioral health, primary care, and social support systems to improve outcomes for individuals with behavioral and physical health needs. The position supports seamless communication and collaboration across internal programs, external providers, and other services. RiverValley is a Certified Community Behavioral Health Clinic (CCBHC) expanding access to high-quality, integrated care in the communities it serves. The organization describes itself as mission-driven and committed to clinical excellence, professional growth, and meaningful impact.
Requirements
- Bachelor’s degree in Psychology, Social Work, Sociology, or a behavioral health-related discipline.
- Strong interpersonal and organizational skills.
- Proficiency with EHR systems and documentation standards.
- Knowledge of community health resources and behavioral health systems.
Nice To Haves
- Two or more years of experience in behavioral health or case management, ideally within an integrated or CCBHC environment; training is available to new graduates.
Responsibilities
- Facilitate linkage between behavioral health, medical, and social service providers in alignment with agency policies on service coordination.
- Ensure timely referrals, follow-up appointments, and feedback loops among treatment team members and external agencies.
- Maintain comprehensive and up-to-date treatment plans and progress documentation.
- Advocate for individuals’ needs, preferences, and goals in care decisions.
- Engage families and support systems as permitted and ensure informed participation in care planning.
- Coordinate across disciplines, including therapists, nursing, psychiatry, peer support, and case management, to ensure service delivery.
- Support warm handoffs between CCBHC services, including crisis, outpatient, MAT, and community programs.
- Establish and maintain collaborative relationships with local healthcare providers, community agencies, and referral sources.
- Assist in identifying community resources and addressing service gaps.
- Uphold CARF and CCBHC standards and ensure linking and coordination procedures are documented and compliant with organizational policies.
- Participate in CQI initiatives and audits related to coordination and service linkage.
- Ensure compliance with federal, state, and local regulations and RiverValley’s mission, policies, procedures, and standards.
- Complete mandatory compliance, HIPAA, and state and federal regulatory training as required.
- Maintain appropriate confidentiality.
Benefits
- Comprehensive benefits, including health, dental, vision, and telehealth.
- Paid time off and 9 holidays.
- Retirement plan options.
- Tuition reimbursement and free CEUs.
- Clinical supervision.
- Wellness and employee assistance programs.
- Mileage reimbursement for work-related travel.
- Public Service Loan Forgiveness (PSLF)-eligible employer.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
