CCBHC Community Support Team (CST) Clinical Supervisor

Metropolitan Family Services • Merrionette Park, IL

3d • $78,000 - $90,000 • Hybrid

About The Position

Metropolitan Family Services (MFS) is seeking a Community Support Team (CST) Clinical Supervisor for its Merrionette Park Office. MFS is dedicated to empowering families to learn, earn, heal, and thrive, with a strong emphasis on community in both its internal culture and services. Since 1857, MFS has been a catalyst for change, helping families reach their full potential and positively impact their communities. This role offers an opportunity to make a significant impact beyond a company's bottom line.

Requirements

• Master's Degree in Social Work, Counseling or related field from an accredited college or university, required.
• Must be an LPHA in the State of Illinois, Licensed Clinical Professional Counselor (LCPC) or Licensed Clinical Social Worker (LCSW), required.
• Minimum of 2 years of post-licensure clinical experience, required.
• Proficiency in IM-CANS certification (or ability to obtain within 30 days) and knowledge of ASAM criteria, required.
• Satisfactorily pass all relevant screening and criminal background checks.
• Driving for work required with a personally owned vehicle.
• Must possess a valid Illinois Driver’s License and reliable transportation.
• Ability to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
• Close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Nice To Haves

• Prior experience with Rule 132/140 or CST/ACT models strongly preferred.
• 4+ years of post-graduate counseling or social work experience with increasing levels of responsibility, preferred.

Responsibilities

• Reviews and authorizes IM+CANS assessments and treatment plans, ensuring medical necessity and compliance with Medicaid, CST requirements, and CCBHC standards.
• Maintains quality and quantity of services, staying abreast of client service needs and participating in planning.
• Promotes an integrated, whole-person approach to care addressing behavioral health, physical health, and safety needs, grounded in evidence-based practices.
• Cultivates a positive, collaborative team culture.
• Leads daily team huddles and weekly team meetings to facilitate communication and ensure coordinated care.
• Provides and documents direct clinical supervision to team members, including those seeking professional licensure.
• Responsible for all personnel matters within the team, including hiring, assigning, and staff management.
• Identifies leadership potential of program staff for management.
• Provides weekly individual and group supervision; tracks licensure hours for associate-level clinicians (LPC/LSW).
• Serves as a primary thought partner for complex cases, crisis response, and mandated reporting decisions.
• Provides on-call clinical consultation for mobile crisis responses and stabilization efforts.
• Monitors team caseloads and ensures appropriate staff-to-client ratios.
• Assists with scheduling to ensure client needs are met daily.
• Manages daily operations, including scheduling, performance metrics, and service integration.
• Ensures appropriate integrations of multi-service, multi-disciplinary, and systems approach.
• Participates in developing the unit’s annual and long-range plans and recommends program budgets to management.
• Provides direct services each week, including mental health rehabilitative services, therapy (individual, group, and/or family), and crisis intervention as needed.
• Conducts person-centered assessments and develops individualized treatment plans in collaboration with clients, families, and team members.
• Diagnoses and treats behavioral health conditions using evidence-based practices.
• Identifies and responds to changes in client needs, including decompensation or risk of hospitalization, and adjusts levels of care accordingly.
• Coordinates care with family members, internal providers (medical, dental, SA/DV), and external partners such as schools, DCFS, hospitals, and community organizations.
• Delivers services in the home, community settings, and virtually, as appropriate.
• Responds to client and family needs outside of scheduled sessions, including during crises.
• Ensures fidelity to evidence-based models and compliance with documentation standards, billing requirements, organizational policies, and regulatory and accreditation standards.
• Completes and reviews clinical documentation (i.e., IM+CANS, progress notes) to ensure accuracy, quality, and timeliness.
• Audits clinical documentation to ensure it meets medical necessity and "Golden Thread" standards for CCBHC auditing.
• Develops and maintains partnerships with local providers and community groups to facilitate client referrals and linkages.
• Works effectively with diverse staff and service population.
• Other duties as assigned.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• $2,000 contribution to individual HSA accounts (pro-rated)
• $4,000 contribution to family HSA accounts (pro-rated)
• FREE General Medicine and Behavioral Health Teladoc services
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
• $2,500 Sign-on Bonus for first-time employees with MFS

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level