CB Loss Prevention and Recovery Collector - Decatur, AL

South State Bank • Decatur, AL

1d • Onsite

About The Position

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

Requirements

• High school graduate or equivalent is required
• Excellent verbal and written communication skills are required as well as excellent customer relations skills
• Must have 2 years or more collection experience
• Must be able to function effectively as part of a team and must possess the ability to deal effectively and tactfully with employees, management and external customers
• General computer skills including e-mail usage
• Must effectively manage workflow and assignments-appropriately prioritizing work.
• Attention to detail and accuracy is required.

Nice To Haves

• proficiency in Microsoft Office Suite preferred

Responsibilities

• Work potential charge-offs in a timely manner to prevent loss
• Work charge-offs to attempt recovery
• Evaluate and place accounts for collection efforts by the third-party collection’s vendor
• Work and resolve assigned client disputes in a timely and accurate manner
• Document collection and recovery efforts in the cbCentral system in a clear and concise manner
• Prepare management reports accurately and by timeframes prescribed
• Communicate in a clear and professional manner; provide courteous customer service
• When necessary, performs essential duties of Collector

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED