Cattle Compliance Technician- Helena

State of Montana•Helena, MT
•Onsite

About The Position

The Montana Department of Livestock is hiring a Cattle Compliance Technician for the Brands Enforcement Division’s Helena Brand Office. The division’s Helena office staff manage data and paperwork generated by field staff and livestock markets, and interact with livestock producers, brand owners, department staff, the public, and other state agencies. The position receives, assesses, scans, enters, reviews for compliance, and files cattle movement documents, including cattle inspections, permits, and supplemental documentation. It requires understanding livestock brands and breeds, filing systems, and Montana statutes and Administrative Rules related to livestock movement. The technician also answers the main phone line as needed, assists customers and coworkers, and researches public-records requests and staff queries. The position is based in the Helena office and works Monday through Friday, 8:00 AM to 5:00 PM.

Requirements

  • High school diploma or equivalent.
  • At least one year in a similar office environment involving daily customer service and computer operation; other combinations of education and experience may be considered case by case.
  • At least intermediate skill and understanding of Microsoft Word, Excel, and Outlook.
  • Ability to follow standard operating procedures and training plans with diligent attention to detail.
  • Data entry and review skills.
  • Familiarity with Montana livestock regulations.
  • Knowledge of alpha/numeric and date filing systems, livestock breed characteristics, and livestock brands.
  • Regulatory customer service aptitude and skill.
  • Expert personal management skills.
  • Commitment to continuous improvement.
  • Ability to follow Brands Enforcement, department, and state standards of conduct.

Nice To Haves

  • Associate degree.
  • At least three years’ experience in a similar office environment.
  • Exceptional computer skills.
  • Thorough understanding of the livestock industry and Montana livestock regulations.

Responsibilities

  • Receive, assess, scan, and enter cattle inspections, permits, and supplemental cattle movement documentation into the central Fort Supply inspection database.
  • File cattle movement documentation using alpha/numeric and date filing systems.
  • Evaluate documents for compliance with Montana livestock inspection and movement regulations during data entry and scanning.
  • Answer the main phone line as needed and provide quality assistance to customers and coworkers.
  • Research public-records requests and staff research queries.
  • Follow standard operating procedures, training plans, and Brands Enforcement, department, and state standards of conduct.
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