Catering/Special Events Houseperson

ASM Global•New York, NY

1d•Onsite

About The Position

The Banquet/Catering Houseperson is responsible for supporting the successful execution of catered events by assisting with the setup, maintenance, and breakdown of event spaces and equipment. This role ensures that banquet and catering areas are properly arranged according to event specifications, maintains the cleanliness and organization of event resources and storage areas, and provides operational support throughout events to help deliver an exceptional guest experience. The Banquet/Catering Houseperson plays a critical role in maintaining service readiness, safety, and efficiency while supporting both guests and event operations in a fast-paced hospitality environment.

Requirements

High school diploma or equivalent required.
Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and event days.
Ability to lift, carry, push, and pull up to 100 pounds, with or without reasonable accommodation.
Ability to stand, walk, bend, stoop, kneel, twist, reach, and perform repetitive motions for extended periods.
Ability to work efficiently in a fast-paced, high-volume environment while maintaining attention to detail.
Ability to read and interpret event diagrams, floor plans, and setup instructions.
Strong commitment to delivering exceptional guest service.
Ability to follow instructions, prioritize tasks, and adapt to changing operational needs.
Ability to work independently and as part of a team.
Strong organizational and time-management skills.
Ability to communicate effectively in English with guests, team members, and leadership.
Must maintain professional appearance, grooming standards, and personal hygiene.
Demonstrated commitment to workplace safety and compliance with all company policies and procedures.
Ability to safely handle and transport equipment, furnishings, and materials throughout the venue.
Ability to remain standing and active for extended periods during event operations.

Nice To Haves

Previous experience in hospitality, catering, banquet operations, event services, or a related field preferred.
Experience handling event furniture, banquet equipment, or large-scale room setups preferred.
OSHA, ServSafe, or comparable hospitality safety certification preferred.
Experience working in high-volume hospitality, convention, stadium, arena, attraction, hotel, or special event environments is a plus
Knowledge of banquet setups, event configurations, table settings, and service ware preferred.

Responsibilities

Assist with event space setup, including furniture placement and equipment distribution, according to the specific requirements of each event.
Move, place, and remove tables, chairs, staging, bars, and other event furnishings during setup and breakdown.
Count, organize, transport, and distribute event equipment, including tables, chairs, rolling bars, china, silverware, glassware, linens, and related service items.
Manage linen inventory by receiving, storing, distributing, collecting, and preparing linens for return to vendors or laundry services.
Clean, sanitize, and polish event furniture, fixtures, equipment, glassware, silverware, china, action stations, and other service items.
Support event operations by maintaining clean, organized, and fully stocked event and staging areas throughout service.
Bus tables and remove used service ware during events to maintain a clean and professional guest environment.
Retrieve and deliver supplies, equipment, and materials from designated storage areas as needed.
Participate in event breakdown by collecting, organizing, and returning all equipment, furniture, beverages, linens, and service items to designated storage locations.
Maintain cleanliness, organization, and inventory standards within all banquet and catering storage areas.
Perform assigned side work and operational support tasks as directed by leadership.
Follow all food safety, sanitation, workplace safety, and company operational standards.
Attend all required meetings, training sessions, and departmental briefings.
Perform other duties as assigned by leadership