Catering Services Manager

Hersha Hospitality Management LP•Lone Tree, CO

6d•Onsite

About The Position

The Catering Sales Manager is responsible for selling and servicing banquet and meeting functions to achieve catering department goals. This role involves overseeing all catering sales, targeting existing and new corporate and social markets, and soliciting new business through prospecting calls and client visits. The manager will maximize revenue by selling all facets of the hotel and handling account details to ensure all aspects of solicitation and closing are complete and documented. The position also includes servicing accounts, preparing information for clients, meeting with and entertaining clients, and providing an exceptional level of service with high-quality catered products. Clear communication, safe work habits, and adherence to safety standards are also key aspects of this role.

Requirements

CI/TY experience required.
Proven track record in catering and banquet sales required.

Nice To Haves

Associate or bachelor’s degree in Hospitality or related industry preferred.

Responsibilities

Sell and service banquet and meeting functions in order to achieve catering department goals.
Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Oversee all catering sales, targeted towards existing and new corporate and social markets.
Solicit new business, making prospecting calls and outside client visits.
Maximize revenue by selling all facets of the hotel, both orally, and in written form to previous, current and potential clients.
Handle account details ensuring all pertinent aspects of solicitation and closing are complete and documented.
Service accounts including BEO’s, and Group Resumes when necessary.
Prepare information for, meet with, and entertain clients as deemed appropriate to obtaining potential business from that account.
Provide an exceptional level of service and acquire the highest quality of catered products for our clients.
Communicate both verbally and in writing to provide clear direction to staff.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.