Catering Service Supervisor - PA Conv Ctr - Catering

Aramark•Philadelphia, PA

50d•Onsite

About The Position

The Catering Service Supervisor is responsible for overseeing the execution of catering operations for large-scale events, ensuring exceptional service delivery in a fast-paced, high-volume environment. This role supports the Catering management team and leads event staff to successfully service events ranging from small gatherings to large functions of up to 3,000 guests.

Requirements

Previous experience in catering, hospitality, or event supervision strongly preferred
Proven ability to lead teams in a fast-paced environment
Strong organizational, problem-solving, and multitasking skills
Excellent communication and interpersonal abilities
Flexibility to work varied schedules based on event needs
Knowledge of food safety standards and best practices
Requires the ability to work long hours and extended periods of standing, walking, and active supervision
Must be available to work evenings, nights, weekends, and holidays as required
Must be able to lift and carry equipment (up to 50 lbs) and perform physically demanding tasks

Responsibilities

Supervise and coordinate all aspects of catering events, from setup through breakdown
Lead, direct, and motivate catering staff to ensure efficient and high-quality service
Ensure events are executed according to client specifications, company standards, and timelines
Monitor food presentation, service quality, and guest satisfaction throughout events
Assist with event logistics, including staffing assignments, equipment setup, and floor plans
Communicate effectively with kitchen staff, vendors, and management to ensure smooth operations
Address and resolve guest concerns or service issues promptly and professionally
Ensure compliance with all food safety, sanitation, and health regulations
Assist in training new staff and reinforcing service standards and procedures
Maintain a clean, organized, and safe work environment