Catering Sales Manager

HRI Hospitality • San Antonio, TX

8d • Onsite

About The Position

Join our team as Catering Sales Manager and share the next chapter in this beautiful property’s story. As part of the Hilton family, you will be responsible for the sales efforts and execution of meeting and event space held in the hotel. The Catering Sales Manager will assist the sales team in meeting or exceeding the hotel’s budgeted financial targets. The Catering Sales Manager is also responsible for meeting assigned monthly sales goals.

Requirements

• Bachelor's Degree preferred
• 3 years of experience in catering sales in a full-service hotel.
• Must be able to read, write, and understand English.
• Excellent verbal and written communication skills including leading and participating in formal presentations.
• Strong negotiation skills as well as the ability to cultivate leads, build relations, and close the deal.
• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment.
• Strong computer skills. Microsoft Office, Delphi, other programs as it pertains to this position.
• Ability to work as part of a team.
• Strong desire to deliver high quality of customer service.
• Detail oriented and organized as it pertains to accuracy and efficiency.
• Good personnel and management and organizational skills.
• Knowledge in catering food and beverage service
• Knowledge in event set ups and audio-visual equipment

Nice To Haves

• Experience in banquets, a plus
• Delphi FDC, Knowland, CVENT, Meeting Broker, Agency 360, Hilton OnQ experience preferred.
• Experience in coordinating weddings and social events is preferred.

Responsibilities

• Assist the sales team in achieving and exceeding budgeted goals in food, beverage, and room rental revenue, profit, and occupancy for the total hotel.
• Effectively communicate with the Director of Revenue and/or the Director of Sales to review opportunities that impact revenue goals.
• Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s).
• Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
• Travel locally to conduct outside calls, promote the hotel, and review competition reader boards to develop leads.
• Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
• Arrange site inspections of the hotel for new accounts.
• Maintain accurate sales records in the hotel sales system to provide a complete history, ensure future and current quality of service, and enhance future prospects.
• Respond to all sales inquiries within 24 business hours.
• Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).
• Responsible for negotiating catering sales contracts and the implementation and set up as required.
• Actively and creatively upsell each catering event to maximize revenue.
• Analyze historical, current, and future hotel/market trends and develop strategies to maximize function space occupancy through creative and selective selling.
• Assist in the development of the annual budget and quarterly owner reviews.
• Participate in management meetings to discuss the budget and forecast.
• Partner with the operations team to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction.
• In partnership with the General Manager and Food and Beverage Team, create and enhance menus for clients as needed.
• Review all banquet event orders and the daily/weekly reports to ensure accuracy.
• Assists the client in menu planning; coordinates food, beverage, meeting room set-up, decorations, and other services as requested by the client; assures that all requirements are communicated and completed to the client’s specifications.
• Liaison between the Banquet staff and GM to ensure timely communication of client needs.
• Supervise the execution of banquet events, which may include working on weekends, evenings, or holidays.
• Participate in the hotel's weekly staff meeting, if applicable.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level