Catering Sales Manager

Marriott Phoenix Resort Tempe at the ButtesTempe, AZ
Onsite

About The Position

The Marriott Phoenix Resort Tempe at The Buttes is a unique resort offering breathtaking valley views, over 40,000 square feet of versatile indoor and outdoor event spaces, and 353 newly renovated guest rooms. Our diverse dining outlets include the award-winning Top of The Rock restaurant, celebrated for its excellence with multiple diner’s choice awards.

Requirements

  • A minimum of 3 years of hotel catering sales experience with a proven track record of success is required.
  • Excellent leadership and communication skills.
  • Must be willing and have the ability to work a varied schedule that may include nights, weekends and holidays.

Nice To Haves

  • In-Market experience is preferred.

Responsibilities

  • Book group events within the group booking parameters, ensuring that sales progress seamlessly and accurately by following established process and procedures.
  • Up-sell products and services, closing the best opportunities for the property based on market conditions and property needs.
  • Meet and greet clients, conduct property tours, promote facilities and services, and answers client inquiries.
  • Close sales by collecting client deposit and signed contract.
  • Confirm final billing accuracy prior to and then process the final bill.
  • Call individual corporate clients by telephone to solicit annual, weekday, and weekend business.
  • Develop client menus, write contracts and letters, as well as organize all other arrangements as they relate to social events and weddings.
  • Document clearly and accurately all contract details into property system.
  • Assist guest with needs for equipment rentals, AV/technology, decorating, room set ups, etc.
  • Identify operational challenges associated with a group and determine how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.
  • Ensure site inspections/visits; verify that the business is turned over properly and in a timely fashion for quality service delivery.

Benefits

  • Competitive base salary.
  • Fully covered travel expenses (airfare, hotels, meals, mileage).
  • Health, dental, and vision insurance.
  • 401(k) with company match.
  • Career development and exposure to flagship properties and luxury events.
  • Opportunities to advance within a respected, multi-brand hospitality group.
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