Catering Sales Manager

E11EVEN Club Hotel & Residences • Miami, FL

1d • Onsite

About The Position

The Catering Sales Manager drives revenue and enhances guest experiences at E11EVEN Club Hotel & Residences through the effective sale and coordination of catering events. Under the direction of the Director of Sales, this position prospects, books, and plans catering business for assigned accounts and markets. This position requires strong sales skills, exceptional interpersonal skills, and hospitality experience. The work schedule will include days, evenings, and weekends based on scheduled events or hotel needs.

Requirements

• Two to three (2-3) years of sales experience in the hospitality industry, with a focus on catering and events.
• Proven track record of meeting and exceeding sales goals.
• Strong negotiation, communication, and interpersonal skills, with the ability to build rapport and trust with clients and colleagues.
• Exceptional organizational and time management abilities, with the capacity to prioritize and manage multiple events simultaneously.
• Proficiency in Microsoft Office Suite and Delphi sales management software.
• Knowledge of the local market and industry best practices.
• Ability to travel occasionally to attend trade shows and conferences.

Nice To Haves

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.

Responsibilities

• Execute sales plans and action plans to achieve individual catering revenue goals, in line with the strategy set by the Director of Sales.
• Identify and cultivate relationships with clients, including corporate accounts, social clients, event planners, and industry partners.
• Prospect, qualify, and close catering opportunities, ensuring a steady pipeline of business.
• Collaborate with the culinary and banquet operations teams to customize menus and event packages that meet client needs and exceed expectations.
• Coordinate all aspects of catering events, including site visits, menu tastings, room setups, and logistics, to ensure flawless execution.
• Draft thorough Banquet Event Orders (BEOs) that lead to precise execution.
• Negotiate contracts and pricing with clients within established guidelines, adhering to hotel policies and revenue management guidelines.
• Monitor market trends and competitor activity, and share findings with the Director of Sales.
• Prepare weekly and monthly sales reports and provide input for catering forecasts and budgets.
• Represent the hotel at industry events, trade shows, and networking functions to promote the venue and generate new business opportunities.
• Perform other duties as assigned to meet business needs.

Benefits

• Medical insurance
• dental insurance
• vision insurance
• life insurance
• short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree