Catering Sales Manager

The Ballantyne Hotel & Spa, Charlotte•Charlotte, NC

13d•Onsite

About The Position

The Catering Sales Manager will play a pivotal role in driving revenue and ensuring exceptional client experiences. This role is responsible for securing and managing catering events, such as corporate meetings and social gatherings.

Requirements

Bachelor's degree in hospitality management, business administration, or a related field.
Minimum of 2 years of experience in catering sales or event management.
Strong knowledge of catering operations, food and beverage service, and event planning.
Excellent communication and interpersonal skills.
Proficiency in using catering software and sales tools.
Ability to work flexible hours, including evenings and weekends.
At least 18 years of age
Valid US Driver's license or an international driver's license
Previous sales experience in a reputable hotel/restaurant
Knowledge of computers
Possess a good command of the English language and ability to clearly and pleasantly communicate with guests, both in person and by telephone
Thorough knowledge of hotel services and facilities

Nice To Haves

CI/TY Experience a Plus
Upscale or Luxury Experience a Plus
Previous managerial experience in hotel/resort sales

Responsibilities

Actively solicit new business through prospecting, networking, and sales calls.
Develop and maintain strong relationships with clients, event planners, and corporate accounts.
Create and execute effective sales strategies and marketing campaigns to attract new clients.
Conduct site inspections and presentations to showcase the hotel's catering capabilities.
Collaborate with clients to understand their specific needs and preferences.
Develop comprehensive event proposals, including menus, pricing, and logistical details.
Coordinate with the culinary team, banquet staff, and other departments to ensure seamless event execution.
Oversee event timelines, budgets, and contracts to guarantee profitability.
Resolve any issues or problems that may arise during events promptly and professionally.
Monitor and control catering expenses to maximize profitability.
Analyze sales data to identify trends and opportunities for improvement.
Prepare accurate and timely reports on sales, revenue, and expenses.
Lead and motivate a team of catering sales coordinators and event planners.
Provide training and development opportunities to team members.
Foster a positive and collaborative work environment.