Catering Sales Manager

Avion Hospitality•Memphis, TN

14d•Onsite

About The Position

The Catering Sales Manager is responsible for achieving assigned catering/banquet goals and contributing to the overall performance of the hotel. This role involves actively soliciting and securing new accounts, as well as servicing existing clients and groups. The Catering Sales Manager will collaborate with the Director of Sales or Director of Catering to meet the hotel’s revenue and market share objectives for one or more properties. The specific focus of catering sales may differ depending on the assigned property, targeting areas such as Social, Corporate, Business, or SMERF events. Management-level associates are expected to dedicate the necessary time to fulfill their job responsibilities each workday.

Requirements

High School diploma or equivalent required.
Must have a valid driver’s license for the applicable state.
Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
Must be proficient in general computer knowledge especially Microsoft Office products.
Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills.

Nice To Haves

Previous Catering Sales experience preferred.
Demonstrate creativity and knowledge of food and beverage desired.
Experience with professional selling skills desired: opening, probing, supporting, closing.

Responsibilities

Effectively attain assigned sales and revenue goals, as well as solicitation call goals.
Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Social, Corporate, Business, or SMERF, as applicable by property.
Grow existing relationships with assigned accounts specific to Leisure, SMERF, Business Travel (BT), and/or Groups, as applicable by property.
Monitor and evaluate trends within your market segment.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Adheres to Avion Hospitality’s established regulations, company standards, catering/meeting standards and related catering sales metrics.
Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
Ensure that the Daily Event List, Banquet Event Order/Guarantee Sheet and Ten Day Event Schedule are generated on a timely basis and ensure accuracy.
Maintain strong visibility in local community and industry organizations, as applicable.
May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
Attend daily/weekly/monthly meetings and any other functions required by management.
Perform any other duties as requested by the General Manager or Director of Sales.