Catering Sales Manager - up to $51,000 + Bonus
About The Position
Plan, organize, and develop the food and beverage services of organizations and businesses, at the same time as meeting customer expectations, food and hygiene standards and financial targets. Responsible for the combined performance of the team and for ensuring that everyone within their team reaches their targets. Spend time negotiating with the client organization, assessing its requirements and ensuring that it is satisfied with the service delivered. Recruiting and training permanent and casual staff. Organizing, leading and motivating the catering team. Communicating daily with the management team, planning work schedules and checking client requirements. Dealing with customer complaints and enquiries. Taking responsibility for the sales and marketing of the conference center, including pricing, promotions, image/brand and profile. Researching markets to identify new business; therefore, negotiating with external service providers and suppliers as required. Planning menus in consultation with chefs. Ensuring health and safety regulations are strictly observed. Budgeting and establishing financial targets and forecasts. Finalize all budget event orders for distribution to operating departments. Track to ensure all BEO’s and authorized forms are received signed from clients
Requirements
- Strong communication and interpersonal skills
- Ability to think on your feet
- A high level of initiative and strong organizational skills
- Willingness to work unsocial hours
- Ability to lead and motivate staff
- Ability to use Delphi Catering System
- Knowledge of banquet and conference room equipment room set-ups
- Knowledge of food and its preparation
- Financial awareness and commercial intelligence
Nice To Haves
- Bachelor's degree in Hospitality Management or similar field
Responsibilities
- Plan, organize, and develop the food and beverage services of organizations and businesses
- Meet customer expectations, food and hygiene standards and financial targets
- Ensure team members reach their targets
- Negotiate with client organizations, assess requirements and ensure satisfaction with service delivered
- Recruit and train permanent and casual staff
- Organize, lead and motivate the catering team
- Communicate daily with the management team, plan work schedules and check client requirements
- Deal with customer complaints and enquiries
- Take responsibility for the sales and marketing of the conference center, including pricing, promotions, image/brand and profile
- Research markets to identify new business
- Negotiate with external service providers and suppliers
- Plan menus in consultation with chefs
- Ensure health and safety regulations are strictly observed
- Budget and establish financial targets and forecasts
- Finalize all budget event orders for distribution to operating departments
- Track to ensure all BEO’s and authorized forms are received signed from clients
- Keep all licenses and permits current
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
