Catering Sales Manager
About The Position
The Catering Sales Manager is responsible for sales and operations for the catering and private dining departments, with a primary focus on direct selling. The role serves as a liaison between the restaurant and hotel, and between clients and banquet operations. The manager stays current on industry trends and develops creative ways to reach markets and accounts. The position maintains client relationships while prospecting for new business, develops and implements sales plans, monitors sales activity and production, and works with the restaurant team and Director of Catering to achieve revenue goals. It also requires detailed knowledge of the property, its space and capacities, menus, concept, rate structure, and competitive set. The manager may supervise banquet execution on occasion.
Requirements
- At least 2 years of hospitality experience, ideally in a restaurant or related banquet setting.
- Strong sales and interpersonal skills.
- Strong internal and external communication skills.
- Professional phone etiquette and writing skills.
- Knowledge of Microsoft Office.
- Strong organization, attention to detail, and follow-up skills.
Nice To Haves
- Completion of a structured sales training course.
- Creative approach to sales.
Responsibilities
- Balance account maintenance and new-business prospecting while building profitable client relationships.
- Produce a marketing plan and assist the restaurant team in developing the annual sales budget; implement monthly action plans to meet and exceed budgeted sales goals.
- Complete weekly, monthly, quarterly, and annual production reports, along with weekly and monthly sales activity reports.
- Assist the Director of Catering with goals and strategies for the assigned territory to positively impact revenue.
- Maintain detailed knowledge of the property, event space, capacities, concept, and food style; review and update menus, packages, and upgrades as requested to meet client needs and maximize revenue.
- Stay familiar with the hotel's competitive set and shared accounts.
- Cross-sell with sister restaurants and hotels to generate referral business.
- Communicate strategic direction and goals for assigned territories and markets.
- Maintain accurate, detailed account notes and traces in the PMS and catering database.
- Join and attend appropriate market organizations.
- Follow the “Sundown Rule” for all client correspondence.
- Supervise banquet execution on occasion.
- Maintain expertise in the restaurant's layout, rate structure, and capacities.
Benefits
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Other benefits for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
