Catering Sales Manager
About The Position
Create Memorable Experiences on the Chesapeake. At Atlas Restaurant Group, we believe hospitality is about creating moments people remember long after the event ends. As the Catering Sales Manager at the iconic Annapolis Waterfront Hotel, you'll help bring celebrations, corporate gatherings, weddings, and special events to life while building meaningful relationships with our guests and community. If you're energized by connecting with people, thrive in a fast-paced environment, love turning ideas into unforgettable experiences, and are passionate about delivering exceptional hospitality, we'd love to meet you.
Requirements
- Minimum of 3 years of hospitality, catering, or event sales experience, preferably in an upscale or luxury hotel environment.
- Proven success in sales, negotiation, and client relationship management.
- Outstanding communication and presentation skills.
- Exceptional organization and attention to detail.
- Ability to manage multiple events and priorities while maintaining a calm, positive attitude.
- Strong customer service mindset with warmth, empathy, and professionalism.
- Working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Flexibility to work evenings, weekends, and holidays as business demands.
Nice To Haves
- Experience with CI/TY is strongly preferred.
Responsibilities
- Prospect, negotiate, and secure new and repeat catering business through networking, community engagement, outside sales, referrals, and relationship-building.
- Maximize banquet space utilization while achieving and exceeding catering revenue goals.
- Guide clients through every step of the planning process, including menus, room layouts, timelines, décor, audiovisual needs, and event logistics.
- Prepare contracts, Banquet Event Orders (BEOs), and all event documentation with exceptional attention to detail.
- Partner closely with Culinary, Banquets, and Operations teams to ensure seamless event execution.
- Respond to catering inquiries and online leads within 24 hours.
- Conduct hotel tours and site visits, creating memorable first impressions for prospective clients.
- Review event invoices for accuracy before final billing.
- Maintain accurate event information within CI/TY and hotel systems.
- Manage the banquet department's Google Calendar and event schedule.
- Prepare sales reports and provide business updates during department meetings.
- Resolve guest concerns quickly, professionally, and with genuine care.
- Stay informed on industry trends, local competition, and market opportunities to continually strengthen sales strategies.
- Support additional projects and initiatives as directed by the Director of Events.
Benefits
- Health coverage that supports you—medical, dental, and vision
- A 401(k) to invest in your future
- 100% company-paid Life and AD&D Insurance for added peace of mind
- Paid parental leave to support life’s biggest moments
- Ongoing learning and leadership development to keep you growing
- Real opportunities to move, grow, and build your career across our brands and markets
- Pet Insurance options because they’re part of your family too
- A 40% dining discount across all Atlas Restaurant Group properties
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
