Catering Sales Manager

Omni Hotels & Spas•Irving, TX

1d•Onsite

About The Position

The Catering Sales Manager will ensure booked events comply with property policy while maintaining high standards of quality and efficiency. Maintaining optimum guest satisfaction and meeting or exceeding overall profitability objectives.

Requirements

High School Diploma or Equivalent.
Minimum of 1 year hotel sales/catering experience and/or successful completion of Omni LID program.
Knowledge of the operations of the hotel industry.
Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshoot when needed.
Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.
Must have proven selling, negotiating and presentation skills.
Requires knowledge of advanced sales techniques.
Highly developed customer service skills with strong attention to detail.
Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook.
The ability to delegate, effectively train, and coach
Must be able to work a flexible schedule including nights, weekends, and holidays (Schedule for this role is typically Tuesday through Saturday)

Nice To Haves

College degree preferred.
Delphi experience preferred.

Responsibilities

Solicitation of direct sales in the local wedding market
Event planning and detailing for booked events
Maximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups.
Communication of function arrangements to all responsible hotel departments.
Communicate with clients before events to initiate, negotiate, and close contracts for all catered functions.
Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
Physically double-check all function arrangements against the client's specifications. Correct where necessary.
Manage client contracts and communicate effectively to ensure repeat bookings.
Update and increase client prospects through active prospecting.
Maximize hotel revenue through upselling techniques.
Other duties as assigned by the Director of Catering and Convention Services