Catering & Sales

LR PALM HOUSE LLC•Palm Beach, FL

About The Position

Palm House is seeking a polished, proactive Catering Sales Manager to build client relationships, grow catering revenue, and guide meetings, private gatherings, and celebrations from initial inquiry through planning and handoff to event execution. Reporting to the Director of Sales, the role develops new business, converts inquiries into confirmed events, and partners with Food & Beverage, Culinary, Banquets, and operational teams to deliver the experience promised to each client. The position covers social celebrations, corporate gatherings, weddings, and private dining in a luxury hospitality setting.

Requirements

At least 3 years of catering or event sales experience; luxury hotel, resort, or private club experience is preferred.
Proven ability to generate new business, achieve revenue goals, and convert inquiries into confirmed events.
Experience managing weddings, social celebrations, corporate events, and private dining.
Strong understanding of food and beverage operations, event logistics, banquet event orders, proposals, and contracts.
Excellent communication, negotiation, presentation, and client relationship skills.
Exceptional attention to detail, organization, and follow-through, including the ability to manage multiple events and deadlines.
Professional presence, discretion, and commitment to personalized luxury service.
Ability to collaborate across departments and operational teams.
Proficiency in Microsoft Office and CRM systems.
Flexibility to work evenings, weekends, and holidays based on event and business needs.
Bachelor’s degree in Hospitality, Business, Marketing, or a related field, or equivalent relevant experience; the degree is preferred.

Nice To Haves

THYNK/Salesforce experience.
Established relationships with Palm Beach clients, event planners, and local businesses.
Bachelor’s degree in Hospitality, Business, Marketing, or a related field.

Responsibilities

Generate catering and event revenue through prospecting, referrals, networking, and relationships with planners, businesses, and the local community.
Manage the sales process from initial inquiry and site visit through proposals, negotiations, contracts, and deposits.
Create tailored proposals that reflect client needs while supporting revenue goals and pricing guidelines.
Develop business for social celebrations, corporate gatherings, weddings, and private dining experiences.
Prepare accurate event details and banquet event orders, communicating menus, timelines, setup requirements, and special requests.
Coordinate handoffs and planning meetings with operational teams to support seamless event delivery.
Maintain accurate accounts, opportunities, activities, and forecasts in THYNK/Salesforce.
Monitor the sales pipeline, follow up promptly, and work toward revenue and conversion goals.
Build lasting client relationships through attentive communication and post-event follow-up.
Represent Palm House with professionalism, discretion, and a refined approach to hospitality.
Collaborate across Sales, Culinary, Banquets, Food & Beverage, and operational teams.