Catering Sales Manager
About The Position
The Catering Sales Manager is responsible for prospecting, selling and negotiating catered events at the hotel. This position will conduct tours of the hotel, schedule menu tastings/meetings with clients and be the point of contact between the client and the hotel throughout the preplanning and execution phases. The Catering Sales Manager’s goal is to provide a seamless planning process and produce events that exceed the expectations of clients. This position is responsible for the successful outcome of programs from pre-arrival through to post-departure by collaborating effectively and in a timely manner with the operational teams on all execution details. This person should have extensive knowledge of event planning and management as well as food & beverage.
Requirements
- Ability to speak, read, write and understand English
- Professional demeanor appropriate for a luxury environment
- 3-5 years of convention/event servicing and catering experience required
- Strong culinary and beverage knowledge and interest
- Knowledge and understanding of the Hotel guest room inventory
- Proven ability to plan and organize events effectively, with an acute sense of detail
- Assertive, professional and positive approach with a proven ability to develop and lead in a team environment
- Strong working knowledge of Microsoft Word, Excel, and Outlook
- Expert working knowledge of Sales & Catering, CI/TY and Social Tables
- Ability to work independently and maintain a positive attitude within a busy environment
- Proven leadership and staff development skills with good decision making ability
- Excellent interpersonal and communication skills, both written and verbal
- Must be organized, personable and enthusiastic
Responsibilities
- Manage and execute the terms of the contract for the group/convention/program as outlined by the Sales Manager and per JW Marriott standards
- Maximize food, beverage and auxiliary revenues by selling menus, themes and experiences/activities
- Communicate all details of assigned groups/conventions/weddings/programs to all departments in a professional, thorough and timely manner by using Convention and Social Group Resumes, Banquet Event Orders and internal correspondence effectively
- Establish close working relationships with clients and JW Marriott Nashville employees
- Efficiently reserve and utilize function space to maximize revenues while minimizing space consumption
- Facilitate pre-conference meetings with clients and key hotel staff
- Work closely with the client and hotel departments throughout the duration of assigned groups/conventions/programs by being available to assist the client and provide information to hotel departments at the appropriate times
- Maintain a high level of service by continually providing accurate and timely information and feedback to all supporting departments
- Accurately forecast Banquet revenue, covers and average checks based on group assignments
- Conduct pre-planning site meetings and assist in the sales process where required
- Maintain the integrity of Sales & Catering at all times
- Perform additional duties and projects as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
