Catering Sales Manager

Spire Hospitality•Covington, KY

5d•Onsite

About The Position

This role is dedicated to delivering exceptional Guest Services as part of our Sales & Catering TEAM, ensuring the smooth operation of the hotel's catering sales function. As a Catering Sales Manager, your primary responsibility is to manage accounts, ensuring exceptional guest satisfaction while actively soliciting both past and new business. The goal is to achieve or exceed all revenue targets.

Requirements

Extensive knowledge of Food & Beverage etiquette, guest relations, and service standards
Ability to read, write and speak fluently to interact with clients
Ability to analyze client needs and negotiate pricing
Basic mathematical skills to complete reports and point of sale
Ability to work under time pressure and extensive hours
Interpersonal skills to provide overall guest satisfaction
High school diploma or its equivalent
Minimum 2 years of experience in similar role preferred.
Food and Beverage knowledge required
Previous Sales experience required
Proficiency in MS outlook, word and excel

Nice To Haves

Previous experience with Hilton Systems: PEP, Delphi preferred

Responsibilities

Deliver best-in-class service to our guests with engagement and thoughtfulness
Drive catering sales by proactively seeking new business opportunities and responding promptly to inquiries
Lead and manage efficient sale of banquets and catering and room rentals within the Sales and Catering Division
Conduct site inspections with potential and existing clients, showcasing our exceptional offering
Coordinate with relevant departments to ensure seamless account servicing
Maintain a database of accounts in defined territories within the sales system
Participate in the development of sales plans, sales research, forecasting and other department activities
Audit client checks to ensure accuracy.
Supervise clerical staff in distribution of written materials.
Type contracts, menus, letters and reports.