Catering Sales Manager

Four Seasons Hotels and Resorts • Philadelphia, PA

8d • Onsite

About The Position

We are seeking a dynamic, revenue‑driven Catering Sales Manager who embodies our hospitality brand and culture. This role will drive sales for social, corporate, and short‑term booking events designed for intimate gatherings. The ideal candidate will actively solicit new business, respond to inquiries promptly to confirm profitable events, and achieve quarterly and annual sales goals. Responsibilities include maintaining an active follow‑up system on all inquiries and sales calls, negotiating with clients using creative presentations and event design proposals to maximize revenue while meeting client needs and contractual obligations, conducting property site tours, and entertaining planners and clients. The Catering Sales Manager will manage client relationships throughout the planning process, ensuring all event details are executed accordingly, and serve as the primary liaison for vendor and supplier needs (e.g., audiovisual, florals, entertainment). The role also involves planning and/or participating in meetings with hotel staff and clients, including Operations Briefings, Resume Meetings, BEO Meetings, Planning Visits, and Menu Tastings.

Requirements

• Passion for flawless service, integrity, and strong work ethic
• College degree or equivalent experience
• Minimum 2–3 years of directly related event sales experience strongly preferred
• Luxury brand experience a plus
• Strong verbal, written, and presentation skills
• Legal authorization to work in the United States

Responsibilities

• Drive sales for social, corporate, and short‑term booking events designed for intimate gatherings
• Actively solicit new business and respond to inquiries promptly to confirm profitable events and achieve quarterly and annual sales goals
• Maintain an active follow‑up system on all inquiries and sales calls
• Negotiate with clients using creative presentations and event design proposals to maximize revenue while meeting client needs and contractual obligations
• Conduct property site tours and entertain planners and clients
• Manage client relationships throughout the planning process, ensuring all event details are executed accordingly
• Serve as the primary liaison for vendor and supplier needs (e.g., audiovisual, florals, entertainment)
• Plan and/or participate in meetings with hotel staff and clients, including Operations Briefings, Resume Meetings, BEO Meetings, Planning Visits, and Menu Tastings

Benefits

• Competitive wages
• Complimentary employee meals
• Uniforms and uniform laundering
• Training and development opportunities
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Discounted Medical, Dental, and Vision coverage
• Parking and SEPTA access
• City Fitness membership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree