Catering Sales Manager | George Steinbrenner Field

Legends Global•Tampa, FL

14h•Onsite

About The Position

Legends Global is seeking a Catering Sales Manager for George Steinbrenner Field. This position reports to the Director of Premium Services and is responsible for targeting and coordinating catering sales efforts to ensure growth in catering sales. The role involves initiating and developing quality leads, soliciting new catering customers through various sales techniques, and booking, selling, planning, and coordinating special social events while ensuring the highest level of customer service. The Catering Sales Manager will be responsible for generating revenue, establishing new accounts, monitoring booking space, booking repeat business, and conducting catering sales presentations.

Requirements

Excellent written and verbal communication skills
Ability to multi-task and prioritize in a deadline-oriented environment
Unwavering commitment to delivering a high level of customer and client service with demonstrated initiative, leadership and management skills
Customer service oriented with the ability to interact with all levels of Legends and management
Must be able to work in a team environment
Sufficient mobility to perform tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays including all games, major stadium events and private events
Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
Two (2) to three (3) years of related experience
Working knowledge of local and regional markets, venue operations, and special events industries
Ability to effectively evaluate risks and liabilities of special events and stadium rentals
Resourceful, innovative and forward thinking, with an entrepreneurial spirit
Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly
Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow

Responsibilities

Research, analyze, and develop special event profit generating opportunities
Proactively solicit new business by making sales calls and presentations, attending local trade shows, and engaging in other client prospecting to increase the size of the Legends’ potential client database
Create leads and develop long-term relationships in the event planning, production, and promotion communities, and with other relevant companies, organizations, and groups
Monitor changes and new developments in the special events industry
Work closely and build relationships with Legends’ premium and concessions departments
Manage and direct all Legends-related event logistics, including managing the events calendar, conducting walk-thrus and stadium visits, and being the primary contact for clients
Prepare and provide required reports to the Director of Premium and General Manager, including special event revenue reports, profit and loss statements, sales recaps, and projections
Obtain feedback from clients following each special event to determine and analyze client satisfaction, organizational performance, and event-related risks and liabilities
Provide quality service and excellent products while maintaining positive customer and client relations and prudent financial practices
Practice safe work habits and complete company and venue safety and general compliance training
Maintain a pleasant and collaborative attitude towards customers, co-workers, and management
Adhere to the Legends Global and venue company policies
Focus on outbound sales and turning into repeat business
Complete other duties assigned by management
Available to work non-traditional hours (Nights, Weekends & Holidays)