Catering Sales Manager

Property Management • Birmingham, AL

7d • Onsite

About The Position

The Catering Sales Manager targets and coordinates catering sales efforts. The job involves initiation and development of quality leads to ensure growth of catering sales. The primary responsibility of the Catering Sales Manager is to develop existing business and solicit new catering business through catering lead generation and catering sales marketing. This role is responsible for booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. The manager will generate revenue, establish new accounts, monitor booking space, book repeat business while keeping quality consistently high, conduct catering sales presentations and catering sales calls. Communication with clients prior to events to initiate, negotiate, and close on contracts for all catered functions is essential. The role ensures that all information regarding a group is sent to the proper department on schedule to facilitate the proper handling of each group. Coordination of Catering support services (flowers, entertainment, decoration, A/V, etc.) is required to provide complete client satisfaction. The manager will physically double-check all function arrangements against specifications of client and correct where necessary. Familiarity with hotel layout and fluency in menus with pricing is expected. The role involves receiving and responding to phone and walk-in inquiries, keeping inventory of supplies and requisitioning as necessary, and relaying last minute changes/additions to BEO’s either in person or by phone to all departments affected. Proficiency with the hotel’s Sales and Catering software system is required. The position also includes performing other duties as requested by management and attending all training/meetings as required by management.

Requirements

• Initiation and development of quality leads to ensure growth of catering sales.
• Develop existing business and solicit new catering business through catering lead generation and catering sales marketing.
• Proficiency with hotel’s Sales and Catering software system.
• Familiarity with hotel layout and fluency in menus with pricing.
• Ability to coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.).
• Ability to communicate with clients prior to events to initiate, negotiate, and close on contracts.
• Ability to ensure that all information regarding a group is sent to the proper department on schedule.
• Ability to physically double-check all function arrangements against specifications of client and correct where necessary.
• Ability to receive and respond to phone and walk-in inquiries.
• Ability to keep inventory of supplies and requisition as necessary.
• Ability to relay last minute changes/additions to BEO’s either in person or by phone to all departments effected.
• Maintain regular attendance in compliance with Peachtree Hospitality Management standards.
• Maintain high standards of appearance and grooming.
• Comply with Peachtree Hospitality Management standards and policies.

Responsibilities

• Approach all encounters with guests and team members in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Peachtree Hospitality Management standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of appearance and grooming, which includes wearing a correct name tag when working.
• Always comply with Peachtree Hospitality Management standards and policies to encourage safe and efficient hotel operations.
• Responsible for booking, selling, planning and coordinating all special social events while assuring the highest level of customer service.
• Generate revenue, establish new accounts, monitor booking space, book repeat business while keeping quality consistently high, conduct catering sales presentations and catering sales calls.
• Communication with clients prior to events to initiate, negotiate, and close on contracts for all catered functions.
• Ensure that all information regarding a group is sent to the proper department on schedule to facilitate the proper handling of each group.
• Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
• Physically double-check all function arrangements against specifications of client. Correct where necessary.
• Be familiar with hotel layout and fluent in menus with pricing.
• Receive and respond to phone and walk-in inquiries.
• Keep inventory of supplies and requisition as necessary.
• Relay last minute changes/additions to BEO’s either in person or by phone to all departments effected.
• Be proficient with hotel’s Sales and Catering software system.
• Performs other duties as requested by management.
• Attend all training/meetings as required by management.

Benefits

• medical
• dental
• vision
• disability
• life insurance
• 401(k) retirement match
• Paid Holidays
• Paid Time Off
• Employee Assistance Program
• Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed