Catering Sales Manager (55565)

PROVIDENCE HOSPITALITY GROUP•San Buenaventura (Ventura), CA

13d•$80,000 - $88,000•Onsite

About The Position

The Catering Sales Manager is responsible for all aspects of catering sales to include development, planning, and performance of all sales duties related to their assigned market. Successfully negotiates and closes sales that will maximize space and achieve/exceed catering goals. Listens to guests' needs, analyzes information, and creates custom proposals that exceed guest expectations.

Requirements

Must have proven selling, negotiating and presentation skills
Requires knowledge of advanced sales techniques
Highly developed customer service skills with strong attention to detail
Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook
The ability to delegate, effectively train and coach employees
Bachelor's degree from four-year college or university; one to two years related experience and/or training; or equivalent combination of education and experience
Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Nice To Haves

Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed

Responsibilities

Responsible for generating and maintaining client relationships
Review catering contracts and relay the proper information to other departments within the hotel
Heavy external and internal guest contact
Generate conference revenue with an eye on exceeding goals
Actively pursue business accounts
Ensure contracts are completed and executed accurately
Provide exceptional service to new and existing accounts
Create and implement action plans to increase a base of sales
Conduct site tours with potential clients
Strong communication and responsive nature
Ambassador and representative for the hotel as a whole
Professional, friendly, and self-motivated
Attention to details and follow through
Effective organizational skills
Performs other related duties as assigned by management
Directly supervises employees within the department(s)
Indirectly supervises employees within the department(s)
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems