Catering Sales & Event Planner

Northland Properties•North Vancouver, BC

1d•CA$58,000 - CA$65,000•Onsite

About The Position

As Vancouver’s premier attraction, we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply. The successful candidate will be an integral member of the catering events team with a specific focus on converting leads into confirmed bookings, contracting, planning, logistics, and collaborating with our banquets and other Mountain teams to deliver an exceptional guest experience from start to finish.

Requirements

Successful completion of post-secondary degree or diploma
Minimum 2 years of experience in catering sales and events preferred
Ability to think and act strategically; work independently and manage time efficiently
Exceptionally strong oral communication skills; ability to develop rapport and credibility. Ensuring prompt and courteous response provided both internal colleagues and external guests
Effective presentation selling skills and objection handling techniques
Ability to work in a high speed and high demand environment, managing the logistics of multiple events simultaneously and meeting tight deadlines
Committed work ethic; positive work attitude
Creative and motivated individual with a passion for events and guest satisfaction
Exceptional customer service skills
Knowledge of MS products from Word, Excel and Outlook
Ability to work evening, weekends and statutory holidays, when required

Responsibilities

Consult with clients to understand their requirements and expectations for the event, including site inspections, anticipating guest needs and proactively suggesting solutions and value add recommendations.
Plan and coordinate catering event logistics, including menu selection, preferred vendor referrals, costing, floor plans, event flow, load-in/strike timelines and activities.
Liaise with internal departments including food & beverage, guest services and operations to ensure highest level of client satisfaction.
Stay on top of industry trends, best practices and leveraging this industry intelligence to identify new business opportunities while optimizing existing business by promoting and selling add on activities and services, and prospecting new business opportunities.
Conduct post-event evaluations and use feedback to make positive internal changes.
Client contracting and event-related documentation including banquet event orders, kitchen sheets and billing. Ensuring Triple Seat is accurately updated with activities, lead status and event details to support accurate forecasting and future targeting.
Maintain positive and productive relationships with internal and external contacts, accounts and suppliers.

Benefits

Free Seasonal Access Pass
Discounts at the resort’s restaurants, retail, and rental outlets
Referral Bonus Program
Public Transit subsidies
Free or discounted lift tickets at many other resorts (winter/summer)
Access to free Employee and Family Assistance Program
Excellent training and professional development
Northland Properties friends and family discounts program including hotels, restaurants and recreation
Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
RRSP matching after 6 months of service
Free access pass for dependents