Catering Sales Coordinator - Jacob K. Javits Convention Center

Compass Group • New York, NY

20d • $24 - $26

About The Position

The Catering Sales Coordinator manages the overall event sales lifecycle for catering events at the location, with the goal of meeting and exceeding annual sales revenue targets. The role collaborates with location partners, clients, culinary teams, and operations teams to plan and deliver positive guest experiences while maintaining sales and operational objectives.

The coordinator develops and manages sales initiatives, analyzes sales and market trends, generates leads, and maintains client relationships. The role also manages proposals, menus, event documentation, billing, event feedback, and coordination across teams before and after events.

Requirements

• At least 2 years of experience in a catering sales role.
• High level of computer literacy.
• Passion for hospitality, food, and retail.
• Excellent interpersonal and stakeholder management skills.

Nice To Haves

• Hospitality or business degree.
• Experience working on major events.

Responsibilities

• Build and maintain relationships with location partner teams to secure and maximize catering opportunities.
• Coordinate communication and transitions with location partner teams to support a positive client experience.
• Contribute to and manage strategic sales initiatives.
• Complete annual group sales reviews to identify strengths and future opportunities.
• Complete annual competitor analysis with location partners to optimize menu offerings.
• Complete annual lost-business analysis to identify opportunities to secure more business.
• Analyze sales trends and client needs to enhance event experiences.
• Network and generate leads proactively.
• Increase revenue, control expenses, and provide a return on investment for the location partner.
• Respond promptly to client correspondence, phone calls, and emails, including inquiries, proposals for qualified leads, and follow-up to secure business.
• Negotiate with clients using menu presentations and event proposals to maximize revenue and profit while meeting contractual responsibilities.
• Work with culinary and operations teams to develop menus and staffing bids that meet client expectations and remain operationally feasible and cost-effective.
• Create banquet event orders and catering agreements in the appropriate system and submit them for client signature by venue deadlines.
• Work with the venue or client to create floorplans and submit them to local authorities.
• Manage client relationships, set expectations, and support positive event experiences.
• Handle client billing to ensure accurate, timely payment of deposits and final payments.
• Solicit event feedback and compile opportunities for improvement.
• Facilitate weekly BEO meetings with operations and culinary teams to align on event expectations.
• Collect end-of-night feedback from operations and include it in event recap documentation.
• Maintain the CRM system for current and prospective clients.

Benefits

• Instapay (early access to wages) and high-interest savings through the EVEN app.
• Associate Shopping Program.
• Health and Wellness Program.
• Discount Marketplace.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed