Catering & Convention Services Coordinator - The Cosmopolitan

MGM Resorts International

1d • Onsite

About The Position

Be at the center of unforgettable events as a Convention Services & Catering Coordinator at The Cosmopolitan of Las Vegas! In this fast-paced role, you'll provide key support to Directors and Managers, helping coordinate the details that bring meetings, conventions, and special events to life. From preparing reports and managing confidential information to coordinating logistics and supporting day-to-day operations, you'll play an essential role in ensuring every event runs seamlessly while helping deliver an exceptional guest experience from start to finish.

Requirements

• 1+ years of prior relevant experience in guest service
• High School Diploma or GED
• Must be 18 years of age or older

Nice To Haves

• Administrative experience within hospitality events, convention services and/or catering department preferred

Responsibilities

• Provide mentorship and guidance on administrative tasks for the coordinator team and create and lead all training for coordinator team
• Coordinate and manage the admin reports calendar. Pull and distribute reports on schedule, including individual client budget reports, item usage reports, special order reports and the BEO run
• Keep confidential files organized and secure including closing event documents like client sponsor lists, affiliate bill backs and negotiated pricing for sponsors
• Complete departmental ordering and oversee inventory of office supplies/amenities and special purchases; assist with new hire access to include phone/computer equipment along with Logon Service Requests (LSRs) for employees and the leadership team
• Assist Catering /Convention Services Team with proposals, contracts, BEOs and Event Resumes as needed, including any changes to the information, log BEO changes appropriately, and handle BEO distribution
• Assist with amenity, transportation, phone line and shipping requests, group restaurant, show and spa reservations, walk pop‐up BEOs and change logs, call to remind customers for rooming list and cut‐off dates, call customer for guarantees 72 hours prior to the scheduled function, assist customer as needed in the absence of the Catering/Convention Services Manager
• Manage vendor invoicing through Coupa ensuring everything is submitted and tracked properly. Manage and verify the vendor revenue checkbook to stay on top of financials
• Assist with the creation of CS and Catering Resumes and handle distribution of documents to operations team

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED