Catering Sales Coordinator

Compass Group•Columbus, OH

14d•$20 - $25•Onsite

About The Position

The Group Sales Coordinator supports clients throughout the event planning process by coordinating catering needs, providing recommendations, and ensuring seamless communication between clients, culinary teams, and operations. This role requires strong organizational skills, attention to detail, and the ability to manage multiple projects in a fast-paced hospitality environment.

Requirements

Strong communication, customer service, and organizational skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Proficiency in computer systems and business applications.
Ability to work independently and as part of a team.
Flexible schedule, including evenings, weekends, holidays, and extended shifts as business needs require.
Ability to evaluate food and beverage products and maintain hospitality service standards.
Must be able to communicate effectively in English, both verbally and in writing.

Responsibilities

Serve as the primary contact for clients, assisting with event planning, catering selections, and special requests.
Coordinate event details with culinary, operations, and facilities teams to ensure successful execution.
Prepare and communicate Banquet Event Orders (BEOs) and event requirements through regular planning meetings.
Support day-to-day premium operations and assist with event-day execution as needed.
Build and maintain positive relationships with clients, guests, vendors, and internal teams.
Follow up with clients after events, facilitate guest feedback surveys, and support ongoing client engagement.
Manage accounts receivable updates, monitor aging reports, and follow up on outstanding balances.
Process invoices and complete departmental reports accurately and on time.
Utilize company systems and tools to manage reservations, event details, and client communications.
Promote premium services, menus, programs, and special offerings.
Ensure compliance with safety, sanitation, and responsible alcohol service standards.
Foster a positive, collaborative work environment and support team success.
Performs other duties as assigned.