Sales & Catering Coordinator

Sage Hospitality Group•Raleigh, NC

9d•$19 - $21•Onsite

About The Position

Sage Hospitality Group is looking to hire a Sales & Catering Coordinator to join the team at the soon-to-open, Indigo Raleigh in North Carolina. Sage Hospitality Group is committed to being the best and creating excellence in all endeavors, aiming to enrich lives one experience at a time. The company empowers employees to make positive impacts in their communities and focuses on building genuine relationships with guests, creating value for shareholders, and delivering unforgettable experiences. They seek independent thinkers with an entrepreneurial spirit who are not afraid to forge their own path and welcome risk-takers and creative spirits. Sage recognizes that success is about more than just the work performed and invests in employees' personal and professional growth.

Requirements

High school diploma or vocational secretarial.
Previous sales, hospitality, and secretarial experience preferred.
Advanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher, and PowerPoint.
Alphabetizing, grammar, and punctuation skills.
Standard business letter formats.
Strong editing skills.
Excellent communication skills necessary to communicate clearly with customers and other departments by phone or in person.
Able to read contracts and letters.
Able to use computers.
Excellent attention to detail and multi-tasking skills.

Responsibilities

Answer sales office phones when sales staff are unavailable.
Respond to all sales inquiries accurately, timely, and in a professional manner.
Type correspondence, reports, and necessary forms such as contracts, and prepare proposals or other letters as directed.
Coordinate all group and wedding business as contracted by the sales manager/DOS.
Contact and provide appropriate follow-up on all signed/contracted business within five (5) working days.
Determine and coordinate all needs of the customer.
Effectively communicate with various departments to ensure meeting and related functions are executed to exceed client expectations.
Maintain well-documented, accurate, organized, and up-to-date file management.
Develop strong customer relationships through appropriate client communication and professional, courteous, and ethical interpersonal interaction.
Work with sales personnel to achieve required sales team goals.
Maintain current knowledge of hotel rates, strategies, discounts, and promotions.
Assist with completing required sales reports.
Develop and maintain an effective communication and information system with the hotel team to disseminate details of upcoming group, meeting events, and special events.
Assist the hotel with implementing hotel-specific selling strategies.
Promptly follow-up on all customer needs and inquiries in an efficient and expedient manner (same day or by 10 am the next business day).
Represent themselves and the hotel with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
Exhibit a positive and involved team attitude towards all hotel departments and maintain open communication with all co-workers for the best overall performance of the hotel.
Display a neat, clean, and business-like appearance at all times.
Create monthly social hour calendar with the Director of Sales.
Assist the Sales department with monthly luncheons, client events, etc.
Conduct walk-in tours.
Create gift bags for guest traces, VIPs, Hugs, etc.
Keep supplies stocked and on hand.
Work with EBC on all group turnover and proper execution of the groups.