Catering Sales & Conference Services Manager

Bartell Hotels, a CALP • San Diego, CA

23h • $70,500 - $80,000 • Onsite

About The Position

The primary aim of the Catering Sales & Conference Services Manager is to support achievement of overall hotel revenue goals through proactive sales efforts and exceptional event servicing. The ideal candidate is both detail-oriented and sales-minded, with the ability to build strong client relationships and successfully execute events from initial inquiry through post event follow-up.

Requirements

• Minimum 5 years of hotel catering/conference services, special events, and/or sales experience expected.
• Experience with Delphi & Delphi Diagrams or similar systems required.
• Strong organizational, communication, and time management skills with the ability to manage multiple priorities in a fast-paced environment.
• Must be able to work a flexible schedule including evenings and weekends based on business demands.

Nice To Haves

• Hilton brand experience a plus.
• Associate or Bachelor’s Degree in Hospitality, Business, Marketing, or related field preferred.

Responsibilities

• Service and manage assigned in-house group and catering accounts, acting as the primary liaison between clients and hotel operations teams.
• Coordinate all meeting and catering details including banquet event orders (BEOs), Delphi diagrams, timelines, menus, audiovisual requirements, and special requests and effectively communicate to appropriate hotel departments.
• Prepare customized proposals, negotiate contracts, and create banquet event orders that align with client needs, as well as hotel profitability and operational objectives.
• Actively solicit and generate new local catering and social event business, with an emphasis on evenings and weekends, through outside sales efforts, networking, referrals, community involvement, online prospecting, bridal shows, trade shows, and sales blitzes.
• Develop and maintain strong relationships with local organizations, event planners, wedding coordinators, schools, businesses, community groups, and industry partners to promote the hotel and drive new business opportunities.
• Monitor market trends and conduct competitive analysis to identify opportunities for growth and maintain the hotel’s competitiveness within the local catering and social event market.
• Conduct site tours and client meetings to showcase hotel event spaces, catering offerings, and guest room accommodations.
• Partner closely with Sales and Operations teams to ensure successful execution of all events and a high level of guest satisfaction.
• Attend weekly BEO, GRC Review, Revenue and other internal and external meetings as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree