Catering Sales Admin

Kalahari Resorts & Conventions • Woodford, VA

7d

About The Position

Kalahari Resorts & Conventions is seeking a Catering Sales Administrator to provide administrative support and systems management for the Sales and Catering teams. The role supports information processing for Group Rooms and maintains files and data entry for contracts and client correspondence. The administrator provides a pleasant, professional first impression to prospects and clients and assists with direct sales activities as needed.

The position supports the Catering Sales team in planning seamless guest events through responsive, organized, and detail-oriented administrative work. It also involves coordinating event information with internal departments and supporting associates in delivering outstanding service. The posting describes the role as part of the leadership team and emphasizes guiding, supporting, and inspiring associates while delivering guest experiences.

Requirements

• At least 1–3 years of administrative experience in a corporate business setting.
• Strong organizational skills and the ability to manage time and multiple accounts.
• Excellent verbal and written communication skills.

Nice To Haves

• Administrative experience in a resort, hotel, or hospitality environment is preferred.
• At least 1 year of banquet operations or front office experience is helpful.
• Knowledge of V1 and Salesforce is preferred.

Responsibilities

• Prepare proposals, contracts, banquet event documentation, correspondence, and other sales-related materials.
• Adapt to a broad range of customer interactions and inquiries, and forward appropriate guest complaints.
• Coordinate with Banquets, Culinary, Conference Services, and Group Rooms to communicate event details accurately and on time.
• Ensure accurate data entry across sales and catering systems.
• Establish rapport with event contacts and department leaders.
• Make independent decisions while maintaining ethical standards consistent with company policy and protecting confidential information.
• Prepare reports, maintain sales records, and help track department activity to support business operations and performance.
• Provide administrative support and systems management for the Sales and Catering teams, including Group Rooms information processing and maintaining files and client correspondence.
• Assist with direct sales activities as needed.

Benefits

• Career growth opportunities with promotion from within.
• 401(k) matching, paid time off, and holiday compensation.
• Health, dental, and vision coverage for full-time associates.
• Employee appreciation events, discounts, and perks at all resorts.
• Education assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed