Catering Operations Manager - Temporary Position

Compass Group•New York, NY

About The Position

Restaurant Associates, a leading provider of dining and event catering for prestigious institutions, is seeking a Catering Operations Manager for a temporary position. This role involves the successful execution and coordination of on and off-premise company events. The ideal candidate will possess excellent attention to detail, strong communication skills, the ability to multitask, and accurate information distribution. Client presentation and marketing abilities are also essential.

Requirements

Operationally savvy industry professional with demonstrated leadership in managing people, events, and the overall guest experience.
Strong organization, time management, and team motivation skills.
Ability to work independently with little direct supervision.
Ability to communicate effectively (verbal and written) with clients, senior management, and support staff.
Ability to respond effectively to continuously changing demands.
Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting.
Effective use of discretion to problem solve in a fast-paced environment.
Excellent negotiating skills.
Ability to establish credibility with senior culinary professionals.
Human Resource experience including hiring, training, mentoring and development.
3-5 years’ experience in a hospitality management environment (preferably in an off-premise catering environment).
The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business.

Responsibilities

Consults clients regarding event scope, expectations, setting, menu, and entertainment within budget.
Plans menus in consultation with clients and chefs.
Negotiates individual vendor contracts.
Delegates to and ensures Event Managers coordinate and execute events within established parameters.
Recruits, interviews, selects, and trains permanent and casual staff.
Organizes, leads, and motivates the catering team.
Plans staff and event schedules.
Maintains and develops accurate financial and administrative records.
Serves as liaison and coordinator between various departments (Sales Catering, Chefs, Staffing, Captains), suppliers, vendors, rental companies, and clients.
Assesses contract requirements and ensures satisfaction with delivered services.
Performs final review and assessment of catering events to ensure they meet performance and quality standards.
Resolves customer concerns and ensures timely customer payment.