Catering Manager

Little Creek Casino Resort

8d•Onsite

About The Position

We are looking for an experienced Catering Manager to join our team! As our Catering Manager, you will be responsible for overseeing our catering operations to ensure all events at Little Creek are a success. You will be responsible for planning and organizing catering events, operating the catering facility, coordinating with vendors, and ensuring the highest quality of service is provided. You must be organized, detail-oriented, and have excellent customer service and communication skills. If you have a passion for food and hospitality, plus prior experience as a Catering Manager, we'd love to hear from you.

Requirements

High School Diploma or GED
Minimum of three years current supervisory experience
Minimum of three years Sales and/or Banqueting experience
Minimum of three years Food and Beverage experience
Class II Gaming License issued from the Squaxin Island Gaming Commission
Washington State Food Worker Card
Class 12 Mixologist Permit

Responsibilities

Manage client relations and maintain employee and vendor relations to run a successful catering facility.
Assist clients in the planning process, to include room design and layout and may include helping the client find other service providers such as disc jockeys, limousine companies, photographers, videographers etc.
Maintain a visible presence during an event to answer any questions that may arise and be the central contact during the event. As needed by Banquet Manager.
Work closely with the Banquet Chef and the client to choose a proper menu.
Prepare examples of common menus for a client before the meeting and arrange to offer samples of the food at menu planning meetings.
Coordinate with other departments for special event needs relating to staffing for the food and beverage requirements.
Ensure staff members follow safe work practices.
Resolve complaints made by clients and/or employees regarding food and/or service.
Responsible for ensuring accurate record keeping relating to billing, payroll, and budgets.
Establish and maintain relationships with both internal and external clients.
Details all aspects of functions and events including catering, beverage, audio visual and room set up needs.
Creates room diagrams as needed for special requests.
Planning for potential scenarios that may arise that could potentially impact the event.
Maintaining a working knowledge of the complex needs of a wide variety of events.
Manage all event logistics and execution of in-person and hybrid events.
Responsible for Internal Control and Compact compliance regarding Casino Operations and ensure compliance with regulations of the Tribal Gaming Commission.
Directly supervises non-supervisory employees.