Catering Manager 3

Sodexo Careers•Kansas City, MO

4d•Onsite

About The Position

Sodexo is seeking a Catering Manager 3 for The University of Missouri Kansas City. You will lead an outstanding Catering team managing multiple events throughout the year. Seeking candidates with proven experience managing high-volume, high end catering programs, with a strong emphasis on exceptional customer service, communication, event planning, presentation, and end-to-end event execution. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.

Requirements

Associate's Degree or equivalent experience
2 years minimum management experience
1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Solid organizational skills
Excellent leadership/team building skills
The ability to handle catering at all levels from students to executives
Professional demeanor is required

Responsibilities

Identify customer needs and expectations.
Ensure that Sodexo and customer goals are aligned and met.
Educate and develop rapport with clients and promote partnerships.
Promote a customer/client centered culture that strives to exceed customer and client needs.
Coordinate all unit catering initiatives to drive sales growth and track results.
Maintain and improve service level resulting in increased customer satisfaction.
Ensure all HAACP standards are followed.
Demonstrate resourcefulness and quick responsiveness to client and customer requests.