Catering Manager

Shore Lodge Whitetail LLC•McCall, ID

4d•Onsite

About The Position

The Catering Manager is passionate about working as part of a team to deliver excellent events of all kinds to our guests. This role involves booking, selling, planning and coordinating all banquets, recreation and meeting facilities within Shore Lodge, Whitetail Club and The Cove. The successful candidate will generate revenue by establishing new accounts, monitoring booking space, and booking repeat business while maintaining high quality. Responsibilities include conducting catering sales presentations and calls, ensuring clients and their guests receive exceptional product and service quality.

Requirements

Bachelor’s degree in hospitality related field or equivalent education desired.
2 years’ experience in a Hotel Catering Sales Manager Role required.
Prior experience using Visual One or other SMS system required.
An extended comfort level with computers and various MS Office systems.
Prior proven abilities in excellent time management and follow through.
Clear and concise written and verbal communication skills.
Demonstrated team building experience.
Prior knowledge of food preparation and beverage service techniques
Prior proven sales acumen and an enthusiastic disposition that sells Shore Lodge to perspective clients.

Responsibilities

Take over handling of details of all contracted groups from sales team, group events, weddings, catering only, internal events.
Book and coordinate all events involving banquets, transportation requests, recreation venues and meeting facilities.
Work closely with reservations team and front desk staff on group lodging needs.
Plan details of each booking with the client in a timely and professional manner.
Create custom menus to meet the needs of the client being mindful of the efficient flow of other food service venues and departments within the resort.
Effectively create detailed and accurate banquet event orders, event schedules and associated group resumes and distribute to all departments in a timely manner.
Have all BEOs signed by client prior to distribution to all applicable departments.
Review final rooming lists, make special notes for VIPs, arrange for amenities and ensure accurate billing arrangements have been set up.
Perform frequent correspondence with clients and maintain on-site communication with client during their event.
Ensure product and service level standards are met and are consistent and exceptional in quality.
Monitor and work closely with banquet department to ensure the BEO specifications are executed as per contract.
Become well versed in all resort operations to be able to assist at all times.
Gain an understanding to comfortably navigate the lodge’s property management system
Maintain positive presence on behalf of Shore Lodge in the local community.
All other duties as assigned