Catering Manager - ASU

Aramark•Tempe, AZ

2d•Onsite

About The Position

The Catering Manager is responsible for leading catering operations, driving financial performance, and ensuring consistent, high-quality execution of events. This role oversees team performance, client relationships, and operational planning to deliver successful events while meeting revenue and cost targets.

Requirements

At least 2 years of related experience with prior management experience.
Proficiency in Microsoft Office and catering/event management systems.
Ability to work in a fast-paced, client-focused environment.
Availability to work nights, weekends, and holidays as required.

Nice To Haves

Bachelor's degree or equivalent work experience preferred.

Responsibilities

Lead and support the catering admin team to ensure strong performance and accountability
Train employees on menus, promotions, and daily operations
Provide regular coaching, feedback, and performance support
Run daily team huddles to align on priorities
Maintain schedules, training records, and performance tracking
Recognize high performance and address areas for improvement
Build and maintain strong client relationships
Act as the main point of contact for catering clients
Ensure events meet client expectations and details
Work with sales and marketing to grow catering business
Identify upsell opportunities and improve customer experience
Meet catering revenue, labor, and food cost goals
Track labor hours and manage overtime
Ensure accurate billing and follow up on payments
Support strategies to increase profitability
Oversee events from planning to completion
Ensure proper staffing, equipment, and setup
Coordinate with culinary and operations teams
Maintain high service and presentation standards
Review event performance and identify improvements
Follow food safety and workplace safety standards
Ensure compliance with company policies and regulations
Perform regular safety checks
Address and resolve any compliance issues quickly
Promote a safe and compliant work environment