Product Manager, ASU Online

Arizona State University • Scottsdale, AZ

3d • $80,000 - $90,000 • Hybrid

About The Position

ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU. We are seeking an innovative and nimble Product Manager, ASU Online, to join our Product & UX Technology team. Every day you will make a difference in the lives of others by focusing on creating and evolving digital experiences that support key moments in the prospective student journey. You will lead product efforts to help students explore academic pathways, evaluate degree options, better understand the financial aspects of enrollment, and navigate key moments in the prospective student journey. You will drive strategy and execution across a focused portfolio of digital experiences, including AI-powered guidance tools, program exploration, financial planning tools, and other enrollment-focused products designed to reduce friction in the decision-making process and help prospective students move more confidently from exploration to enrollment. You will work closely with cross-functional teams, including designers, content strategists, engineers, researchers, data analysts, and enrollment stakeholders, to identify opportunities, prioritize initiatives, and deliver innovative, student-centered solutions that support enrollment growth. We’re looking for a collaborative, curious, and resourceful leader who thrives in fast-paced environments and values inclusivity, learning, and teamwork. The ideal candidate is creative and entrepreneurial, balances speed with quality, communicates with positivity, embraces ambiguity, and uses data-driven thinking to guide decisions and drive meaningful results.

Requirements

• Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Evidence of a bachelor's degree or higher in a related field.
• Experience collaborating with and leading agile cross-functional product teams and stakeholders to discover and deliver well-designed product solutions for customers.
• Demonstrated knowledge of principles, practices, and methods of product management.
• Demonstrated knowledge of web technologies, digital analytics, experimentation and optimization tools, AI-enabled technologies, and collaboration platforms used to support digital product development and delivery.
• Demonstrated ability to organize and coordinate multiple initiatives simultaneously.
• Demonstrated effective verbal and written communication.
• Demonstrated ability to manage the software development life cycle from requirements to delivery, including new product versions and enhancements.
• Demonstrated ability to work well with a team.
• Demonstrated ability to collaborate and make decisions in a fast-paced environment.
• Demonstrated skill in analyzing complex problems and utilizing critical thinking to solve issues and make decisions.
• Demonstrated skill in identifying, prioritizing, and scoping customer and organization needs.

Nice To Haves

• Evidence of knowledge of UX design, information architecture, user interface design, and user research.
• Demonstrated track record of owning products or features from problem identification through solution delivery, including defining success metrics and demonstrating measurable outcomes.
• Experience in presentation and facilitation.

Responsibilities

• Define, communicate, and manage product vision, strategy, and roadmaps for a focused portfolio of digital experiences supporting prospective students through key enrollment decision moments.
• Translate strategy into actionable requirements, including user stories, acceptance criteria, user journeys, and prioritization decisions.
• Monitor, analyze, and report on product KPIs to identify opportunities for optimization, engagement, and progression toward request for information, application, and enrollment.
• Partner with stakeholders to identify student pain points, analyze issues, and design scalable long-term solutions.
• Evaluate and incorporate emerging technologies, including AI and automation, to improve digital experiences and operational efficiency.
• Conduct competitive analysis, market research, and trend monitoring to surface opportunities for innovation and differentiation.
• Collaborate closely with design, engineering, content, research, analytics, marketing, and enrollment teams to deliver cohesive, student-centered experiences.
• Facilitate workshops, discovery sessions, sprint planning, and other product development activities from concept through launch.
• Create strategy documents, presentations, and executive updates that clearly communicate product direction, priorities, and outcomes.
• Contribute to a culture of experimentation, continuous learning, and innovation; constructively challenge existing thinking to improve the student experience.
• Assume or coordinate other duties or projects as assigned or directed.

Benefits

• $80,000 – $90,000 per year; DOE
• ASU offers a total compensation package that includes valuable employee benefits.
• See the ASU Benefits website to explore options.
• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (eligible ASU Employee, their dependents and spouse)
• Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level