Catering Manager 4

Sodexo Careers•New Britain, CT

12d•Onsite

About The Position

Join a team where your leadership and creativity can shine! Sodexo’s Campus Segment is seeking a dynamic and experienced Catering Manager 4 to lead all catering, banquet, and event operations at Central Connecticut State University in New Britain, Connecticut. The Catering Manager 4 will serve as the Catering Director for the account, leading all campus catering, banquet, and event operations. This includes oversight of large-scale banquet facilities, small meeting spaces, and delivery/pick-up meal services. You will guide a dedicated team, ensure flawless event execution, and uphold Sodexo’s standards of excellence across all service touchpoints. In this high-visibility role, you’ll oversee the strategic planning, seamless execution, and overall success of a wide range of campus events—from small student gatherings to high-profile executive functions. This position requires a collaborative, hands-on leader with strong operational acumen and a passion for exceptional hospitality.

Requirements

Extensive Industry Experience: in catering, food service, or hospitality management with a strong background in high-volume or complex event operations.
Leadership Excellence: A proven ability to lead, coach, and inspire diverse teams while fostering a culture of accountability, engagement, and hospitality.
Operational Strength: Expertise in event planning, service logistics, and day-to-day catering operations, with the ability to manage multiple events simultaneously.
Exceptional Communication: Strong interpersonal, client-facing, and professional communication skills that support effective collaboration with campus partners and internal teams.
Customer-Service Mindset: A passion for creating memorable guest experiences and a commitment to delivering high-quality service at every event.
Adaptability & Composure: The ability to stay organized, calm, and solution-focused in a fast-paced environment with frequent last-minute changes.
Financial & Administrative Skills: Competence in managing budgets, forecasting, scheduling, and vendor relationships to drive successful outcomes.
Professional Standards: A polished, reliable presence with strong attention to detail and a commitment to representing Sodexo and the campus community with professionalism.
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years of experience in catering, food production, or food service management or a related field

Responsibilities

Direct all catering and event functions across campus.
Collaborate closely with the Catering Manager and Executive Chef to ensure seamless planning and execution.
Oversee staff performance, service execution, and client satisfaction.
Maintain strong working relationships with campus WOI partners to ensure expectations are consistently met.
Coordinate logistics for a wide range of events, from informal student gatherings to executive-level functions.
Ensure high standards in food quality, presentation, and customer service.
Manage budgets, schedules, and vendor relationships to support operational success.
Identify opportunities to enhance service offerings and elevate the catering experience.