Catering Lead

Legends Global • Bossier City, LA

3d • Onsite

About The Position

This position is responsible for ensuring guests receive outstanding service by creating a friendly environment, maintaining high standards of product knowledge, and anticipating guest needs. The Catering Lead will serve food to guests with a high level of customer service, maintain safety and cleanliness standards, and assist with collecting and preparing banquet equipment and event rooms. Responsibilities include setting tables, ensuring health codes are followed, preparing food and beverages, and adhering to alcohol service regulations. The role also involves shopping for high-quality items for backstage catering, ensuring freshness, and communicating any unavailable items.

Requirements

• Must have attention to detail.
• Good communication and problem-solving skills.
• Must have strong customer service skills.
• Must have basic math skills.
• Must be able to adapt to changes in the work environment, managing competing demands, frequent changes, delays, or unexpected events.
• Demonstrate excellent customer service skills.
• Knowledge of catering, food preparation, and decoration.
• Ability to read, count and write to accurately complete all documentation.
• Remain flexible and adjust to situations as they occur.
• Maintain effective working relationships with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Ability to operate and use all equipment necessary to accomplish job.
• Daily lifting to 20 lbs., constant reaching, stooping, standing, and walking.
• Must be able to balance serving trays and have good manual dexterity.
• Performing work through repetitive eye/hand coordination.
• High School diploma or GED or one to three months related experience and/or training; or an equivalent combination of education and experience.

Responsibilities

• Ensure that each guest receives outstanding service by providing a friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of customer service.
• Serves food to guest with high level of customer service.
• Maintain high standards of safety and cleanliness in all areas.
• Must strive to provide guest with a memorable experience and exceed their expectations by anticipating their needs.
• Assist with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
• Assist with preparation and set-up of event room when necessary.
• Prepare tables with place settings as instructed.
• Ensure health codes are followed.
• Prepares food and beverage for customer.
• Follow all rules and regulations for serving alcohol.
• Shop for backstage and green rooms items that have the highest quality. No bruised fruits or vegetables. Communicate items that are unavailable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED