Catering Event Manager - Hotel Melby

Schulte Companies • Melbourne, FL

3d

About The Position

Schulte Hospitality Group is seeking an energetic, experienced, hands-on Catering Sales Manager for Hotel Melby. The role focuses on securing hotel catering, group, and event business through direct sales, client service, negotiations, and revenue growth. The manager builds client relationships, advises clients about hotel facilities and services, and works toward established revenue and sales activity goals. The position also supports business planning, budgeting, reporting, and competitive monitoring.

Schulte Hospitality Group describes itself as a third-party hospitality management company operating more than 200 locations across 38 states and 3 countries. Its portfolio includes Marriott, Hilton, IHG, Hyatt, and independent properties and restaurants. The company emphasizes a service culture, an inclusive and employee-focused workplace, associate development, and career growth. The hiring process may include interviews, a drug screen, background and reference checks, and a potential employment assessment. Specific compensation and benefit details will be discussed during the interview process.

Requirements

• At least three years of experience in hotel or conference catering/sales.
• At least a high school education.
• Ability to communicate effectively verbally and in writing.
• Excellent listening and problem-solving skills.
• Ability to exceed the expectations of guests and team members.
• Negotiation skills.
• Strong computer skills.
• Flexible work hours that may include evenings, weekends, and holidays.

Nice To Haves

• Post-high-school education is preferred.

Responsibilities

• Learn the hotel brand and strategy.
• Drive customer loyalty and grow account share by delivering service excellence throughout customer experiences.
• Identify and solicit new accounts through telemarketing, appointments, site tours, cold calls, and inquiries received by email, phone, or in person.
• Advise clients about hotel facilities and services when proposing and contacting groups and events.
• Build a client base of organizations, associations, and corporate businesses through direct sales efforts to secure hotel business.
• Negotiate food and beverage, function space, room rates, and hotel services to meet or exceed hotel revenue goals.
• Achieve predetermined revenue and sales activity goals.
• Negotiate contracts according to company standards.
• Complete and document solicitation, closing, and customer communications.
• Conduct tours of the hotel and banquet facilities and entertain qualified potential clients according to company and property policies and procedures.
• Respond promptly and accurately to client requests for proposals and information.
• Monitor local competitors and compare their operations with the hotel’s operation.
• Complete daily, weekly, and monthly reports as directed by the DOS/GM.
• Participate in quarterly and annual business and marketing plans and assist with the budget process.
• Perform other duties as assigned to meet business objectives.

Benefits

• Daily Pay: get paid today for work today.
• Free telemedicine and virtual mental health care access for associates starting on day one.
• Multiple health insurance options.
• Life insurance options.
• 401(k) plan with company match for eligible associates.
• Paid parental leave.
• Paid time off for eligible associates under the company policy.
• Holiday pay.
• Pet insurance.
• Employee Assistance Program.
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
• Flexible work environment.
• Career-growth opportunities.
• Robust benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED