Catering Coordinator

Westin Philadelphia • Philadelphia, PA

34d • Onsite

About The Position

Perform administrative functions in support of the catering sales team in an effort to provide timely and accurate service to internal departments and external customers.

Requirements

• High School diploma or equivalent preferred.
• Previous hotel or catering experience preferred, but not required.

Responsibilities

• Promptly answer telephone calls and communicate relevant account information accurately to managers and departments.
• Type and process correspondence, proposals, banquet event orders and contracts as directed by management.
• Distribute memos, contracts, resumes, room requests and amenities to relevant departments.
• Politely and professionally converse with clients and respond to all inquiries.
• Coordinate as appropriate with other departments to ensure seamless delivery of service and guest satisfaction.
• Maintain filing retaining necessary copies of contracts and correspondence in accordance with established standards.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Act as a liaison between Sales Managers and other departments to properly communicate information needed for upcoming events including distribution of BEO’s and changes.
• Perform other duties as requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED