OREGON ZOO- CATERING CAPTAIN

Compass Group•Portland, OR

About The Position

The Catering Captain coordinates catering staff schedules to ensure functions are delivered, served, and cleared in a timely manner. Under the supervision of the Catering Director, the captain prepares and serves food at scheduled functions and may drive a truck to deliver food and beverages to catered functions. The role includes coordinating with function leaders, guiding staff, supporting event setup and service, and maintaining food safety and sanitation standards.

Requirements

  • A valid driver's license may be required.
  • Must possess or be able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.

Responsibilities

  • Determine workload requirements from catering orders.
  • Meet with function group leaders to discuss setup arrangements, address last-minute changes, and resolve problems.
  • Interact with customers and resolve complaints in a service-oriented manner.
  • Demonstrate a complete understanding of menu items.
  • Instruct staff on work expectations for catered functions.
  • Help staff set up rooms to desired specifications.
  • Assemble and deliver food and supplies to scheduled locations.
  • Serve food and beverages to guests.
  • Return food, beverages, serving equipment, and utensils to the catering facility.
  • Ensure proper presentation, portion control, and serving temperatures, and follow HACCP standards.
  • Maintain sanitation and orderliness of equipment, supplies, and utensils.
  • Ensure proper food preparation by following approved recipes and production standards.
  • Perform other duties as assigned.

Benefits

  • Instapay (early access to wages) and high-interest savings through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program
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