Catering Captain (Full Time)

Compass Group•Mount Laurel, NJ

2d•Onsite

About The Position

The Catering Captain coordinates catering staff schedules and ensures catered functions are delivered, served, and cleared in a timely manner. Under the supervision of the Catering Director, the Captain prepares and serves food at scheduled functions and may drive a truck to deliver food and beverages. The role involves coordinating function setup, responding to customer needs, guiding staff, and maintaining food safety, presentation, and sanitation standards.

Requirements

Previous customer service experience is required.
A valid driver's license may be required.
Must possess or be able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.
Follow company policies and procedures, including use of specified protective gloves, slip-resistant shoes, and proper lifting techniques.

Nice To Haves

Previous corporate dining experience.
Previous hospitality experience.

Responsibilities

Determine workload requirements from catering orders.
Meet with function group leaders to discuss setup arrangements, address last-minute changes, and resolve problems.
Interact with customers and resolve complaints in a service-oriented manner.
Demonstrate understanding of menu items.
Instruct staff on work expectations for catered functions.
Help staff set up rooms to desired specifications.
Assemble and deliver food and supplies to scheduled locations.
Serve food and beverages to guests.
Return food, beverages, serving equipment, and utensils to the catering facility.
Ensure proper presentation, portion control, and serving temperatures, following HACCP standards.
Maintain sanitation and orderliness of equipment, supplies, and utensils.
Ensure proper food preparation by following approved recipes and production standards.
Perform other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical insurance (full-time positions)
Dental insurance (full-time positions)
Vision insurance (full-time positions)
Life Insurance/AD (full-time positions)
Disability Insurance (full-time positions)
Commuter Benefits (full-time positions)
Employee Assistance Program (full-time positions)
Flexible Spending Accounts (FSAs) (full-time positions)
May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
Employee Referral Bonus