Catering - Associate

SSA Group • Corpus Christi, TX

2d

About The Position

SSA Group, LLC. is hiring a Catering Associate to help deliver warm, welcoming, and memorable experiences for guests and clients at catered events. The role supports the quality and inventory of products and helps ensure events are properly set up, executed, broken down, and cleaned up. The associate performs front-of-house, back-of-house, and side work as assigned, communicates knowledgeably about menus and food presentation, and supports supervisors and managers in resolving event issues. The position also involves moving, setting up, and storing event equipment and supplies, maintaining a clean and safe work environment, and demonstrating company policies and procedures. The role reports to Catering Supervisor(s) and the Catering Operations Manager. Previous catering or event-industry experience is a plus, and all educational backgrounds are eligible.

Requirements

• Strong interpersonal and communication skills, including the ability to communicate with clients, General Manager, and headquarters personnel.
• Strong problem-solving and decision-making skills and the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Ability to operate all equipment necessary to perform job duties.
• Physical ability to stand for extended periods and move and handle boxes weighing up to 35 pounds as needed, including lifting and performing the listed job functions; accommodations may be requested by communicating directly with the hiring manager.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• All educational backgrounds are eligible.

Nice To Haves

• Previous catering and/or event-industry experience.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for every guest and client.
• Oversee product quality, levels, and inventory.
• Respond to guest needs quickly and efficiently and resolve complaints effectively.
• Set up, execute, break down, and clean up catered events according to expectations.
• Perform assigned back-of-house, front-of-house, and side work to support banquet event productivity.
• Demonstrate knowledge of menus, food presentation, and food service techniques with guest service in mind.
• Perform manual labor as required, including equipment storage and event setup and teardown of tables and chairs.
• Support the placement, movement, and storage of rental orders, buffet cards, and catering items.
• Assist Catering Supervisor(s) and the Catering Operations Manager with event problems and provide creative solutions.
• Maintain a friendly and approachable attitude toward clients, guests, and staff.
• Communicate clearly and openly with leaders.
• Display a sense of urgency and uphold a professional appearance and manner.
• Maintain a clean, safe, and organized work environment.
• Perform other tasks as necessary and demonstrate an understanding of company policies and procedures.
• Promote an inclusive and supportive approach within the Brand team and help remove barriers and empower growth and opportunity for team members.
• Lead by example in sustainability and conservation efforts, and support teaching staff about those efforts as needed.
• Engage with SSA and the unit in community activities and opportunities to give back.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed