Catering Assistant PRN

Trinity Health•Mason City, IA

2d•Onsite

About The Position

Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick up, special requests and needs, in-between meal food delivery, answering the phone for patient wants/needs, and processing of soiled equipment and utensils through the dish machine or by manual washing. This role also involves assisting with the assembly of home-delivered meals (Meals on Wheels), setting up and maintaining food serving areas, preparing and serving food items according to therapeutic diets, standardized recipes, menus, and service guidelines, and following HACCP techniques and other food safety guidelines. The Catering Assistant will cover, date, and label all food items in storage, rotate food products, maintain quality monitor records, assist with catered functions, and restock work areas. They will also operate and maintain equipment, maintain cleanliness and sanitation of work areas, dispose of waste properly, and support efficient use of department resources. Effective communication, courteous assistance, and participation in meetings, training sessions, and huddles are also key aspects of this role. The position requires maintaining patient and organizational confidentiality, reporting unsafe work environments, and adhering to professional dress code and hospital policies. The Catering Assistant will act in a professional manner reflecting the mission, philosophy, and values of Mercy Medical Center - North Iowa and the Sisters of Mercy, and perform other responsibilities as requested.

Requirements

Effective verbal and written communication skills.
Ability to perform detailed assignments, follow directions, work under pressure, and readily adapt to change in routine and work assignments.
Provide proof of Mandatory Reporting via current certificate or complete the course within 6 months of hire. To be renewed every five years.

Nice To Haves

High school diploma or equivalent certificate preferred.
Possession of valid drivers license preferred.

Responsibilities

Assembles and delivers meal trays to patient care units, including late trays, room service meal trays, and nourishments for general and therapeutic diets.
Washes and sanitizes soiled pans, dishes, utensils, and other equipment.
Assists with the assembly of home delivered meals (Meals on Wheels).
Sets up and maintains food serving areas according to department guidelines. Notifies appropriate staff of any shortage in food to avoid interruption in service.
Prepares and serves all food items according to therapeutic diets, standardized recipes, menus and service guidelines including quality and appearance.
Follows HACCP techniques and other food safety guidelines in preparation, storage, handling, and holding of all food items including leftovers.
Covers, dates, and labels all food items in storage. Rotates food products and other items on a “first-in, first-out” basis.
Maintains quality monitor records related to food and equipment to ensure food safety.
Assists with catered functions as needed.
Completes restocking of work area to include supplies, condiments, silverware and dishware as needed according to departmental procedure.
Demonstrates ability to operate and maintain all equipment in work unit according to skills checklist and/or operating manual. Checks equipment to ensure proper operation and reports any problems to supervisor or maintenance by completing a work order.
Maintains cleanliness and sanitation of work areas according to department checklists.
Disposes of waste (regular trash, recycling, pop cans/bottles, hazardous or medical waste) and soiled service ware according to hospital procedure.
Follows department procedure for filling and recording interdepartmental supply requests.
Supports efficient use of department resources.
Demonstrates effective communication skills by respectfully sharing necessary information to customers, co-workers and supervisors in a timely manner.
Answers phone, routes calls and takes messages in a courteous and timely manner.
Provides assistance to customers and co-workers in a courteous and cooperative manner.
Attends department and unit meetings, in-services, training sessions, and huddles.
Incorporates new information and technology into work routine.
Participates in effective training and orientation of co-workers.
Maintains patient and organizational confidentiality.
Notifies supervisor or other appropriate personnel of an unsafe work environment.
Dresses in a professional manner, according to departmental policy, wearing appropriate uniform, practices good personal hygiene and wears identification badge at all times.
Communicates with and performs duties following Mercy Medical Center - North Iowa Guiding Behaviors.
Supports and abides by all health center departmental and safety policies and procedures.
Acts in a professional manner reflecting the mission, philosophy and values of Mercy Medical Center -North Iowa and the Sisters of Mercy.
Performs other responsibilities as requested by the Food Service Supervisor or Director of Nutrition Services.
May be requested to transport food items between campuses and for catered events using hospital vehicle.