Catering and Events Manager

Minnesota Discovery Center•Chisholm, MN

9h•Hybrid

About The Position

The Catering and Events Manager is responsible for planning, coordinating, and executing banquets, weddings, and other social or business events. This role oversees front-of-house food service and event staff, manages venue operations, and ensures exceptional guest experiences. The manager leads event execution with professionalism, collaborates across departments, and supports the continued success of MDC’s venue rental program.

Requirements

Five (5) years experience in food service required, management preferred
High school degree required
Two (2) years of experience in customer service, retail, event planning, or related field
Extensive knowledge of event planning, catering operations, and food hygiene standards
Ability to anticipate client needs and deliver high-quality event experiences
Strong leadership, managerial, and supervisory skills
Ability to work efficiently in a fast-paced environment
Excellent verbal and written communication skills
Strong interpersonal and customer service skills
Strong organizational skills, attention to detail, and ability to manage time, prioritize tasks, and meet deadlines
Ability to remain calm under pressure and deal with unexpected situations.
Proficient with Microsoft Office Suite or related software

Nice To Haves

Bachelor’s degree in Hotel Management, Food Management, Hospitality, Meeting, and Event Planning or related field preferred

Responsibilities

Oversees front of house catering and event staff
Participates in recruitment of catering and events staff
Train, schedule, and support event staff to maintain consistent service standards
Collaborate with internal teams to ensure seamless planning and execution of events
Oversee event setup and execution, including venue arrangement, food service, and adherence to sanitation standards
Supervise, train, and delegate tasks to catering and event staff, fostering a positive team environment
Assess staffing needs and make real-time decisions during events to ensure efficient operations
Lead on-site and off-site events, ensuring high standards of service and professionalism
Address and resolve client concerns, ensuring excellent customer service throughout the event lifecycle
Maintain accurate records of catering costs and report equipment or supply issues as needed
Participate in planning meetings and support continuous improvement of event operations
Train staff on systems and processes, including point-of-sale (POS) systems
Represent MDC with professionalism, cooperation, and respect in all interactions
Cover Catering and Event Staff duties during breaks or as needed for an event/shift
Perform other related duties as assigned