Catering Account Executive, #26-077
About The Position
The Catering Account Executive supports the Naval Academy Hospitality Team and its varied catering events, including weddings, retirements, class reunions, Midshipmen events, and conferences. This is a hands-on role involved in the day-to-day operation of the Retail Dining & Hospitality Catering operation. The position works with client organizations to assess requirements, negotiate event details, and ensure clients are satisfied with the service delivered. It oversees successful catering operations, including labor and food cost control, food preparation, transportation, setup, event operation, and cleanup. The position provides a welcoming atmosphere for guests and works with catering, banquet, culinary, production, serving, and housekeeping teams to deliver events that meet or exceed guest expectations. It also supports menu development and costing, marketing, contracts, event planning, and the administrative and financial aspects of catering operations. The schedule consists of eight-hour shifts Monday through Friday, with varying evenings, holidays, and weekends to support scheduled events.
Requirements
- Complete five years of education beyond high school, or have four years of equivalent administrative, management, or planning experience in catering or hospitality, or have one year equivalent to GS-5/NF3 level.
- At least one year of customer service experience.
- Computer skills and proficiency with Google Suite, MS Office Suite, and Adobe.
- Experience with billing, financial reports, and setting budget goals.
- Skill in managing administrative logistics, including scheduling, interdepartmental communication, and aligning expectations with internal teams such as kitchen, serving, and housekeeping staff.
Nice To Haves
- Education in Business Administration, Hotel and Restaurant Management, or a related field.
- Background in event planning and/or coordination for social events, meetings, or catering/hospitality events.
- Experience using Caterease or Placez software.
Responsibilities
- Report on operating statements, reports, and operational budgets, and review the collection of receivables.
- Manage catering activities, bookings, planning, and directed functions.
- Develop and cost menus and support marketing functions related to the catering department.
- Promote the club’s dining facilities for private banquets, business and social meetings, and other member-related activities; promote and advertise social events, facilities, and capabilities to members.
- Develop event contracts and oversee administrative and operational preparations and service; coordinate with banquet and other departments to meet or exceed guest expectations.
- Help member clients arrange banquets, luncheons, meetings, weddings, dances, and other social events, obtaining information needed for planning.
- Provide guest tours and suggest ways to use the club’s facilities for planned occasions.
- Work with the executive chef to determine selling prices, menus, and other event details; oversee contracts and keep planned banquet menu offerings current and reflective of member interests.
- Help guests plan menus in conjunction with the executive chef or other culinary personnel.
- Transmit event information and coordinate planning with production, serving, and housekeeping staff; arrange printing of menus, decorations, entertainment, and other special requests.
- Ensure successful catering operations, including labor and food cost control, food preparation, transportation, setup, operation, and cleanup.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
