Category Manager – IT HW, SW, Telecom

HF Management Services•New York, NY

1d•Hybrid

About The Position

The Category Manager for IT hardware, software, telecommunications, cloud, and related technology categories develops and executes enterprise category strategies to optimize value, manage risk, and enable business growth. The role uses data-driven decision-making, digital procurement capabilities, analytics, market intelligence, and strategic supplier partnerships to deliver measurable business outcomes, technology innovation, and continuous improvement. Working with the Procurement Center of Excellence (COE), Information Technology, Information Security, Enterprise Architecture, Finance, Legal, and business stakeholders, the Category Manager leads category planning, strategic sourcing, commercial negotiations, supplier relationship management, and procurement governance. The role monitors category and supplier performance, assesses commercial and technology risks, and improves procurement processes and digital adoption. The position follows a hybrid schedule, with reporting to the 100 Church Street, New York City office every Tuesday, Wednesday, and Thursday. The hiring range is $103,400–$149,430 for residents of the Greater New York City Area (NY, NJ, CT), and $88,700–$131,920 for residents of other approved locations. Compensation depends on work experience, education, licenses, certifications, and other pertinent factors. Benefits include medical, dental, and vision coverage, incentive and recognition programs, life insurance, and 401(k) contributions, subject to eligibility requirements.

Requirements

Bachelor’s degree in Business Administration, Supply Chain Management, Information Technology, Finance, or equivalent related experience.
At least 5 years of experience in strategic sourcing, category management, procurement, or technology supplier management.
Demonstrated experience sourcing or managing IT hardware, software, telecommunications, cloud services, or enterprise technology suppliers.
Strong knowledge of commercial negotiations, contract lifecycle management, software licensing, cloud procurement, supplier relationship management, and technology procurement.
Excellent analytical, communication, negotiation, and stakeholder management skills.
Ability to adhere to a hybrid work schedule, reporting to the 100 Church Street, NYC office every Tuesday, Wednesday, and Thursday.

Nice To Haves

Master’s degree (MBA or related discipline).
CPSM, CIPS, or equivalent procurement certification.
Healthcare payer or managed care procurement experience.

Responsibilities

Develop and execute multi-year category strategies for IT hardware, software, telecommunications, cloud, and related technology categories, aligned with enterprise objectives and balancing cost, innovation, risk, and growth.
Use procurement platforms, spend analytics, AI-enabled capabilities, market intelligence, and digital procurement tools to inform category strategies and sourcing decisions.
Analyze spend, market trends, licensing models, demand forecasts, supplier benchmarks, and total cost of ownership to identify sourcing opportunities.
Evaluate emerging technologies, supplier capabilities, commercial models, and market developments; monitor category performance using financial, operational, supplier, contract, and technology KPIs.
Lead end-to-end strategic sourcing with the Procurement COE and Strategic Sourcing Specialists, including market analysis, RFx development, supplier evaluation, negotiations, and contract awards.
Develop sourcing strategies that balance commercial value, technical requirements, cybersecurity, supplier capabilities, operational performance, and enterprise risk.
Lead cross-functional sourcing teams involving IT, Enterprise Architecture, Information Security, Finance, Legal, Compliance, and business stakeholders.
Negotiate agreements for software licensing, hardware, telecommunications, cloud services, maintenance, and related technology solutions while managing financial, legal, operational, and technology risks.
Ensure contracts support measurable outcomes, supplier accountability, technology lifecycle management, and ongoing supplier performance.
Develop strategic technology supplier partnerships that promote innovation, operational excellence, and continuous value creation.
Identify supplier opportunities in emerging technologies, automation, cloud optimization, digital capabilities, and technology modernization.
Lead supplier performance reviews using scorecards, service levels, operational KPIs, contract performance, and business outcomes; establish improvement plans and corrective actions when needed.
Work with IT stakeholders and suppliers to improve technology performance, service delivery, and user experience.
Advise IT and business stakeholders on procurement strategies aligned with enterprise technology priorities, and partner with technology, finance, legal, and business leaders on strategic initiatives.
Collaborate with Procurement COE teams, including Procurement Intelligence, Digital Transformation, and Procurement Operations, to deliver integrated procurement solutions.
Promote procurement best practices, governance, stakeholder engagement, and change management throughout the technology procurement lifecycle.
Ensure procurement activity complies with enterprise policies, delegated authority, regulatory requirements, and technology governance standards.
Assess supplier, commercial, operational, cybersecurity, privacy, compliance, and technology risks and implement appropriate mitigation strategies.
Improve procurement processes, supplier governance, user experience, and digital adoption through automation, standardization, and best practices.
Support Internal Audit, Compliance, supplier assessments, cybersecurity reviews, and technology governance activities as required.